Parks Program Area Manager - Aquatics

Responsible for the daily operations of assigned program areas within Parks and Recreation.ESSENTIAL FUNCTIONS 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
DUTIES

• Manage assigned area operations and programs resources and ensure services are provided within standards pf applicable regulations, policies, and procedures; identify opportunities to improve service delivery or documentation.
• Coordinate with stakeholders to achieve desired results for the Department and City of Denton; collaborate with City staff, community agencies, and other stakeholders to ensure the promotion, implementation, and success of all programs.
• Assist with establishing team performance measures, priorities, work sequences, and report team and program performance; ensure adherence to accreditation requirements. 
• Oversee strategic development and implementation of programming; evaluate, coordinate, and oversee the creation and implementation of appropriate activities, projects, and programs for the facilities assigned. 
• Conduct routine evaluations of programs and activities to gauge workload, performance measures, mission-focus, program effectiveness, outcomes, and impact; create, enhance, or discontinue programming and/or activities to adhere to the appropriate mission, vision, strategic plan, and budget resources. 
• Research processes and technologies to improve departmental efficiency and effectiveness.
• Stay up to date on issues affecting the program area, including but not limited to pending legislation that may impact the area's operations.   
• Review current trends in recreation and evaluate other city, county, state, and national park, and recreation programs; recommend adoption and implementation, as appropriate.
• Coordinate marketing and advertising of programs and facilities with stakeholders to increase public awareness and engagement of individual recreation centers and programming; serve as the primary media liaison.
• Serve as liaison and/or representative at various meetings, including but not limited to, neighborhood, city council, board meetings, and Commission public hearings, as appropriate.
• Routinely inspect facilities to ensure safety of facility, adherence to applicable Federal, State, Local laws and ordinances, organizational and departmental policies, procedures, and standards.
• Coordinate contracts development and completion for usage with appropriate stakeholders.
• Responsible for the development and maintaining collaborative relationships with but not limited to: DISD, UNT, TWU, advisory councils, community groups and the business community. 
• Develop short and long-term scheduling and facility and grounds planning for maintenance; evaluate and maintain process for immediate facility and grounds maintenance needs; provide specifications and bid documents for equipment, materials, planning and construction efforts, as appropriate.
• Oversee strategy-related decisions for the main communication channels, including but not limited to the website, blog, social media, and print materials; seek out public speaking, engagement, and writing opportunities to promote in the community. 
• Prepare and submit financial reports for revenues and expenditures, as appropriate.
• Seek out and record stakeholder requests regarding Capital Improvement Projects (CIP); prepare supporting documentation for appropriate stakeholders.
• Assist with project management and allocation of Capital Maintenance Plan (CMP) and Capital Improvement Plan (CIP) budgets, as needed.
• Assist with the hiring and supervision of seasonal staff, as needed.
• Prepare the Annual Report for review by PARD, City Council, and key stakeholders.
• Review all statistical reports including but not limited to, program participation, membership, visitors, program satisfaction, concessions, merchandise, and meals and rentals for all aquatic facilities. 

Aquatics 

• Oversee all Aquatic Division operations, including The Natatorium, Water Works Park, the Civic Center Outdoor Pool, and citywide splash pads, ensuring safe, efficient, and high-quality facility management.
• Manage aquatic staffing, training, scheduling, and performance, as well as swim programs and swim lesson operations, ensuring they meet safety standards and community needs.
• Coordinate and maintain DISD partnerships to ensure aligned operational responsibilities and programming at the co-owned Natatorium and Water Works Park.

  SUPERVISORY/BUDGET RESPONSIBILITIES

• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

 OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Parks and Recreation Administration, Public Administration, Business Administration, or related field; and,
• Three (3) years’ experience in municipal or private, or related field; and,
• Two (2)years’ experience in a management or supervisory capacity; and,
• For Aquatics, three (3) years' experience in swimming pool operations and management, or related field; and,
• For Aquatics, must have or obtain National Recreation and Park Association (NRPA) Aquatic Facility Operator or National Swimming Pool Foundation (NSPF) Certified Pool Operator Certification within six (6) months of employment,

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Knowledge of Federal, State, and Local Government laws, ordinances and regulations park and recreation management and public safety.
• Knowledge of City of Denton policies, procedures, mission, and goals.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
• Knowledge of integrated communications and use in community relations and community engagement.
• Skill in moderate-to-complex problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill in analyzing, researching, and compiling data and thoughts to solve problems.
• Skill at the intermediate level with Microsoft Office 365 and other software systems necessary to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Skill in active listening; giving full attention to what other people are saying, taking time to understand the points communicated, asking questions as appropriate, and not interrupting at inappropriate times.
• Skill in providing exceptional service to both internal and external customers.
• Skill in creating new concepts and promoting innovation through continuing education and professional networking.
• Skill in judgment and creativity in decision-making; considering the relative costs and benefits of potential actions and select the most appropriate one.
• Ability to communication effectively, both oral and written forms, in a variety of circumstances using appropriate tone and appearance for the situation, and to listen intently to other points of view.
• Ability to perform all job duties in a manner that is consistent with the City of Denton’s core values.
• Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate,mentor and train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
• Ability to handle records and complex situations of a confidential nature.
• Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check and social security number verification.
• For Aquatics, must have or obtain NRPA Aquatic Facility Operator or NSPF Certified Pool Operator Certification within six (6) months of employment.

SAFETY

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: lifting no more than 20 pounds and carrying up to 10 pounds.
• Environment: Works in an office setting office and outside with exposure to sun, heat, cold and inclement weather, noise, chemicals, odor, and rough terrain; occasionally requires irregular and/or prolonged hours.
• Travel: Travels to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours and weekends, as needed. Must attend regularly scheduled and special meetings.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

EEO STATEMENT
The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.
This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.