Security Assistant Manager

Be You 

The Security Assistant Manager is a leader that has the capability and responsibility to support officers, supervisors to mitigate any risk into the property, help to keep the safety and wellbeing of guests, homeowners, colleagues and all individuals into the property. Prevention will be always the best resource to archive  goals and mission.     

  Knowledge and Skills  

• At least 2~3 years of relevant work experience in Luxury Hotel.   

• Self-driven and a strategic resourcing professional.   

• Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills.   

• Good command of both written and spoken Spanish and English.   

• Managing a Health and Safety program  

• Prior experience in supporting business strategy including the promotion of security-based sales/value add to operational programs  

• Prior experience in CPR, First Aid, firefighting and crowd management  

• Prior experience with security investigations  

• Prior experience with physical security equipment and engineering infrastructure  

• Experience reporting, investigating, and documenting work-related accidents and incidents including guest and employee loss in an objective and comprehensive manner.   

• CPR certified (certified trainer preferred).   

• A passion for teaching and training staff is preferred.   

*This position requires applicants to have valid work authorization in Mexico 

Master Your Craft 

• Implement and maintain a Health and Safety Management system including maintaining safety statements, risk assessments and appropriate training 

• Schedule, discipline and direct security personnel in all aspects of security policies and procedures 

• Take an active role in the development and implementation of the property's fire and emergency plan, Fire and Emergency Response preparedness plan and all related training including conducting regular fire drills 

• Set-up documentation process for all incidents occurring in the Residences in connection with crime, subversions, potential liabilities and insurance requirements; and in documenting such activities remain objective and write comprehensive reports.  Advise and recommend a wide variety of control measures appropriate to the incident or event.  Directs and/or assists in internal and external investigations. 

• Guide employees in the handling of unusual resident or employee issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or homeowner accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters. 

• Control and maintain the order of systems, including but not limited to the CCTV, access control system, alarm system and fire protection system and establish escalation plan for systems faults and issues in a timely manner 

• Ability to respond properly to all types of emergency or safety situation 

• Ability to manage and supervise the day to day security employees of the property and to ensure the safety and security of all residents, employees, personnel and the property 

What We Offer and What You Can Expect  

You will be part of a supportive team with a true family-oriented culture, where your talent will be valued and recognized.  

• You will become part of a supportive team with a genuine family spirit, where your talent will be valued and recognized.  

• Highly competitive salaries, with an attractive annual incentive plan for management and Department Head positions.  

• Transportation service from San Lucas and San José del Cabo to the resort.  

• Uniform laundry service, ensuring comfort and a professional appearance.  

• Training programs and in-house workshops to support your professional development.  

• A dynamic, diverse, and challenging work environment with close interaction with the leadership team.  

• Recognition programs that celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year.  

About Four Seasons Hotels & Resorts:  

Four Seasons Hotels and Resorts opened its first hotel in 1961, and its history has been one of continuous innovation, remarkable growth, and an unwavering commitment to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining genuine care and efficiency with the finest traditions of international hospitality. Four Seasons Hotels and Resorts has been ranked EVERY YEAR as one of FORTUNE Magazine’s “100 Best Companies to Work For” since 1998 and has been named a Great Place to Work Legend, an honor currently held by only 12 companies worldwide.