Senior Product Manager

Job Summary

TAG (The Aspen Group) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting more than 15,000 healthcare professionals and team members across 1,000+ health and wellness offices in 46 states. Working in partnership with independent practice owners and clinicians, our team is united by a single purpose: to prove that healthcare can be better and smarter for everyone.

The Aspen Dental Management, Inc. (ADMI) platform provides a comprehensive suite of centralized business support services that power several consumer-facing healthcare brands, including Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Pet Veterinary Services, and Chapter Aesthetic Studio.

The Senior Product Manager will join the Product & UX organization and drive new product development initiatives within a specific line of business. This individual will own product strategy, roadmap development, prioritization, and execution while partnering closely with stakeholders across technology, design, operations, and business teams.

Key Responsibilities

• Own and drive the product roadmap for a defined product area.

• Conduct discovery activities to identify user pain points, business needs, and opportunities for innovation.

• Analyze product data, trends, and metrics to uncover insights and inform decision-making.

• Translate manual or inefficient processes into scalable, technology-enabled solutions.

• Build business cases and models that quantify the value and impact of product investments.

• Create clear problem statements, business requirements, and user stories.

• Partner closely with UX and Design teams to deliver intuitive, customer-centered experiences.

• Collaborate with engineering, business analysts, and cross-functional stakeholders throughout the product lifecycle.

• Define MVPs and iterate products based on customer feedback and business outcomes.

• Influence teams and stakeholders without direct authority to align around product vision and priorities.

• Manage stakeholder expectations and facilitate decision-making across competing priorities.

• Lead prioritization efforts and maintain short-term and long-term product roadmaps.

• Establish success metrics and leverage dashboards and reporting to measure product performance.

• Participate actively within Agile teams to ensure successful delivery of valuable product capabilities.

• Demonstrate strong ethics, integrity, and professionalism in all aspects of product leadership.

Required Qualifications

• 7+ years of Product Management experience.

• Proven track record of executing and leading product management initiatives.

• Experience driving product strategy, roadmap planning, prioritization, and execution.

• Strong analytical skills with the ability to leverage quantitative and qualitative insights.

• Demonstrated ability to collaborate cross-functionally and influence decision-making.

• Excellent verbal and written communication skills.

• Ability to work independently and thrive in ambiguous environments.

• Strong stakeholder management and relationship-building capabilities.

• Passion for customer experience and user-centered product development.

• Ability to learn and operate across multiple business functions, including engineering, design, finance, sales, operations, and marketing.

• Experience leading without direct authority and building credibility across organizations.

• Entrepreneurial mindset with a strong bias toward action.

Preferred Qualifications

• Technical and operational acumen with an understanding of how data, backend systems, and operational processes impact user experience.

• Experience within retail, healthcare, omnichannel, consumer-facing, or digital environments.

• Undergraduate degree in Business, Engineering, Statistics, Economics, or related field.

• MBA, MIS, MS, or other advanced degree preferred.

• Demonstrated ability to improve upon product management best practices, not just implement them.

• Strong passion for innovation and identifying opportunities within the healthcare industry.