Cloud and Enterprise Infrastructure - Lead Specialist

About the role:

We are looking for a Cloud and Enterprise Infrastructure, Lead Specialist with hands-on experience in managing on-premises virtualization platforms and cloud infrastructure. The candidate will be responsible for supporting VMware, Hyper-V, Windows & Linux Server environments, cloud platforms (Azure/AWS), and infrastructure automation. The ideal candidate should possess strong troubleshooting skills and be capable of managing day-to-day infrastructure operations in a hybrid environment.

Key Responsibilities

On-Prem & Cloud Infrastructure

• Administer and support VMware vSphere, ESXi Hosts, and vCenter environments.
• Manage Microsoft Hyper-V virtualization platforms and clusters.
• Provision, configure, monitor, and troubleshoot virtual machines.
• Perform infrastructure patching, upgrades, and maintenance activities.
• Monitor infrastructure performance and ensure high availability of services.
• Support hardware lifecycle management and infrastructure refresh activities.
• Manage and support Azure and AWS cloud resources.
• Provision and maintain Virtual Machines, Storage Accounts, Virtual Networks, and Backup Services.
• Support cloud migration and hybrid connectivity initiatives.
• Monitor cloud resource utilization and optimize costs.
• Troubleshoot cloud infrastructure incidents and service issues.
• Administer Windows Server 2016/2019/2022 environments.
• Manage Active Directory, DNS, DHCP, Group Policy, and File Services.
• Work with Linux servers (RHEL/Ubuntu) for administration and troubleshooting.

Infrastructure Engineering & Automation

• Design and implement infrastructure solutions using Infrastructure as Code (IaC).
• Develop and maintain automation solutions using PowerShell, PowerCLI, and Infrastructure-as-Code tools (Terraform) to streamline infrastructure provisioning and management.
• Collaborate with architecture, security, and application teams to implement resilient, secure, and standardized infrastructure solutions aligned with business requirements.
• Design, implement, and enhance hybrid infrastructure solutions across VMware, Hyper-V, and cloud platforms to improve scalability, availability, and operational efficiency.
• Participate in infrastructure modernization, migration, and transformation initiatives, including cloud adoption and platform upgrades

Required Skills & Experience

Technical Skills

• 5-8 years of experience in Infrastructure Operations, System Administration, or Hybrid Infrastructure Support.
• Hands-on experience with VMware vSphere, ESXi, and vCenter administration.
• Experience managing Microsoft Hyper-V environments.
• Strong knowledge of Windows & Linux Server administration and core infrastructure services.
• Hands on Experience in Cloud Platform (  Microsoft Azure/AWS.Google)
• Familiarity with backup and recovery solutions such as Commvault.
• Strong knowledge of observability and monitoring platforms such as Grafana.
• Good understanding of enterprise networking:
  • OSI L1 - L3
  • DNS
  • Routing & switching
  • Firewalls
  • Load balancing
  • Wireless networking
  • VPN
• Experience with Infrastructure as Code (Terraform preferred).
• Manage and maintain source code repositories using Bitbucket.
• Scripting and automation skills using PowerShell, Ansible, Python, Bash, or similar.
• Familiarity with CI/CD tools and DevOps practices.
• Experience using ITSM platforms, preferably ServiceNow and Jira.

• Strong knowledge of ITIL processes including Incident, Change, Problem, and Release Management.

• Strong troubleshooting, communication, and documentation skills.

Preferred Qualifications

• Experience in hybrid cloud environments.
• Exposure to cloud migration and datacenter transformation projects.
• Knowledge of security, vulnerability management, and compliance frameworks.
• Relevant certifications such as:
  • AWS Solutions Architect / SysOps
  • Azure Administrator / AZ-104
  • ITIL Foundation

Key Competencies

• Strong ownership and accountability.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong vendor management and coordination capabilities.
• Customer-focused mindset with a commitment to operational excellence.
• Collaborative team player with a continuous improvement mentality.
• Ability to work independently and lead technical initiatives when required.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.