Research Medical Assistant - Jacksonville

Job Title: Research Medical Assistant

Position Type: Full Time

Travel: Yes, regional travel as needed

Job Description: To assist the Provider in providing the utmost direct/indirect quality care to patients with the end goal of making patients feel as if they are family.

Role and Responsibilities

Clinical and Administrative

• Prepare and maintain examination and treatment areas
• Assist with examinations, invasive and non-invasive procedures or treatments
• Apply principles of aseptic technique and infection control
• Comply with quality assurance practices
• Screen and follow up on patients test results
• Collect and process specimens; log specimens
• Perform diagnostic tests if applicable
• Obtain patient medical history and vitals
• Prepare and administer medication (excludes controlled drugs)
• Maintain accurate medication records
• Recognize and respond to emergencies
• Call or enter in prescriptions per physicians orders
• Maintain drug sample supply on hand. Discard appropriately expired samples
• Assist in general housekeeping duties including weekly scrub-down of all patient care areas
• Perform routine equipment maintenance and maintain logs (i.e. autoclave, eye wash stations and clinical refrigerators)
• Initiate and process prescription medication prior authorizations
• Demonstrate awareness of overall clinic operations and proactively assist where needed
• Assist teammates during high-volume clinic operations without requiring direction

Professional

• Demonstrates initiative and responsibility
• Able to perform repetitive tasks without loss of focus
• Adheres to ethical principles
• Time Management
• Adapts to change
• Attends all team meetings and mandatory in-service training/education

Communication

• Recognizes and respects cultural diversity
• Adapts communication to individual’s ability to understand
• Uses professional, pleasant telephone etiquette
• Uses medical terminology appropriately
• Treats all patients and co-workers with compassion, empathy, and mutual respect
• Projects a professional manner and image
• Consistent attendance and punctuality
• Adherence to time clock procedures

Legal

• Maintains confidentiality and documents accurately
• Uses appropriate guidelines for releasing patient information
• Practices within the scope of education, training, and personal capabilities
• Conducts self in accordance with Suncoast’s Employee Handbook.
• Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Core Competencies

• Efficiency
• Attention to details
• Organized
• Punctual
• Takes initiative, proactive
• Team Player
• Honesty/Integrity
• Flexible
• Calm under pressure
• “A Doer”, persistence
• Problem solver, Strategic thinking, Creativity
• Analytical skills
• Clear and concise communication/Listening skills
• Quick Learner, Intelligence
• Follow through on commitments
• Enthusiastic, Friendly, Positive attitude
• Openness to advice and constructive criticism
• Strong work ethic

Physical Demands

• Prolonged standing/walking
• Occasional travel
• Multitasking
• Repetitive head, neck, hands wrists and arm motion/rotation
• Extensive reading, writing, typing required
• Lifting to 25lbs
• Frequent use of office administrative, computer and medical equipment
• Transferring and positioning patients

Qualifications and Education Requirements:

High school diploma, AA degree or higher. Medical assistant diploma and certification preferred. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills.