Supervisor and Lead Academy Instructor (HP V), Academy and Workforce Development - HFEMSD

ABOUT CDPHE:

At the Colorado Department of Public Health and Environment, we are charged with protecting Colorado’s health and environment – a responsibility that affects every person and every community in the state. CDPHE is distinctive because we bring public health and environmental protection together, recognizing that healthy people depend on healthy places. Our teams prevent diseases and injury, respond to emergencies ranging from E.coli outbreaks to global pandemics, reduce air pollution, protect water quality, regulate health facilities, manage environmental hazards, and perform advanced laboratory testing. We turn science and data into action, set statewide standards, and work alongside local public health agencies and community partners to meet Colorado’s most pressing health and environmental challenges. Working at CDPHE means applying your expertise to complex, consequential work that can improve lives across the state. 

Our mission captures this broad portfolio of work: to advance Colorado’s health and protect the places we live, learn, work, and play. Our vision is a healthy and sustainable Colorado where current and future generations can thrive. Achieving the mission and vision takes bold action, talented people, broad partnerships, and a commitment to serving every Coloradan. 

IMPORTANT INFORMATION:

• This position will have hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business needs.

CDPHE Offers: 

CDPHE offers a comprehensive benefits package and the opportunity to build a meaningful career in public service. Benefits include:

• Medical and dental plans.

• Colorado PERA retirement options, including defined benefit plan or defined contribution plan. 

• Optional 401(K) and 457 retirement plans. 

• Employer-paid life insurance.

• Short- and long-term disability coverage.

• Potential flexible working arrangements

• 11 paid holidays per year and generous paid time off.

• Free parking and access to RTD bus lines.

• Tuition assistance. 

• Employee wellness programs.

• Professional development opportunities.

• Career opportunities throughout Colorado state government. 

Some positions may qualify for the Public Service Loan Forgiveness Program. 

The Work Unit: 

The Health Facilities and Emergency Medical Services Division (HFEMSD) is responsible for the oversight and enforcement of a broad range of federal and state statutes and regulations applicable to a wide variety of healthcare facilities and services in Colorado, including hospitals, clinics, ambulatory surgical facilities, renal dialysis centers, emergency medical services providers, designated and non-designated trauma centers, long term care facilities and many other specific types of healthcare services. The division licenses, certifies and surveys healthcare facilities and services; provides patient safety and healthcare quality programs; recognizes emergency medical service (EMS) education programs; certifies EMS providers and licenses air and ground ambulance services operating within the state.

The purpose of the HFEMSD Academy & Workforce Development is to provide a structured, consistent framework for staff development across the Health Facilities and EMS Division. It serves as a centralized hub for regulatory training, and ongoing professional development, ensuring staff are equipped with the knowledge, skills, and resources needed to perform their roles effectively and uphold the Division’s standards of quality, safety, and compliance.

What You Will Do: 

This position is responsible for the day-to-day operation, overall supervision, and long-term operation of the work unit. The position reports directly to the Program Manager to manage and deliver investigator training and ensure consistent execution of classroom and clinical activities. It coordinates daily training logistics and scheduling while supervising and precepting investigator staff for primary care and community-based programs, including compliance surveys and complaint investigations. The position tracks and evaluates individual direct reports progress, determines readiness of the academy trainees for basic federal training, field independence, and advanced or cross-training, and ensures competency through sign-off on competency documentation. The Supervisor/Lead Instructor is also responsible for identifying opportunities for continuous improvement and document lessons learned. This includes evaluating instructional quality, curriculum effectiveness, and trainees’ progress to recommend adjustments that enhance the Academy’s impact and sustainability.

Key Responsibilities:

• Develops, implements, and continuously improves the investigator training program.

• Monitors overall program workflow to ensure training aligns with Division goals and regulatory requirements.

• Oversee all Preceptors, trainers, and the evaluation of investigators and trainees for field and classroom training.

• Oversee the maintenance of training records, supports the development/revision of training tools and curriculum, and all trainees’ performance to determine whether investigators are equipped with required information to provide correct licensure/certification survey processes and regulatory requirements.

• Initiate personnel actions and supervise staff, including determining assignments and evaluating performance and work product, providing field supervision, and delivering or overseeing instruction that ensures staff competency across programs.

• In a supervisory capacity, provides ongoing employee training and coaching to maintain effective survey and investigative skills.

• Leads the design, development, and continuous improvement of academy curriculum and instructional materials.

• Ensures all training content and program delivery supports accurate, current execution of required survey/investigation procedures, aligned with state and federal requirements, Division policies, CMS expectations, and best practices in adult learning.

• Evaluates trainers/instructors, providing guidance, support, and coordination to ensure consistent, high-quality training delivery.

• Assigns trainers/instructors to courses and training sessions based on expertise, availability, workload, and program needs.

• Attends meetings, serves on task forces or teams, completes special projects, and performs other duties as assigned by the manager or the branch chief.

Residency Requirement:

Class Code & Classification Description:

C7C5XX Health Professional V

Minimum Qualifications:

Eight (8) years of relevant experience in health care in a facility or program regulated by the Health Facilities and Emergency Medical Services Division, or closely related experience.  

OR

A combination of related education in Public Health, Social Work, Nursing, Healthcare Administration, Psychology, or closely related field, and/or relevant experience in health care in a facility or program regulated by the Health Facilities and Emergency Medical Services Division, or closely related experience in an occupation related to the work assigned equal to eight (8) years. 

PREFERRED QUALIFICATIONS:

In addition to the minimum requirements, the successful candidate in this position will have the following highly desirable experience and competencies: 

• Prior experience with the State of Colorado. 

• Prior surveyor work experience. 

• Prior supervisory experience. 

• QSEP Qualification testing.

• Prior CDPHE leadership training. 

• Foundational adult learning or experience as a trainer/talent management

• Classroom delivery and presentation skills

• Experience with instructional design and lesson planning

• Critical thinking and analytical skills

• Ability to evaluate course topics and distinguish between primary and secondary materials, ensuring content is directly relevant to the role of a surveyor. 

CONDITIONS OF EMPLOYMENT:

• Residency Requirement:

  • This posting is only open to residents of the State of Colorado at the time of submitting your application.

• A pre-employment background check will be conducted as part of the selection process.

• Critical Status: Must be available in the event of an emergency, (e.g., bio-terrorist attack, chemical attack, disease outbreak or all hazards) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.

• Critical Status: Must be available in the event of the activation of the Continuity of Operations Plan (COOP) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.

• TRAVEL:

  • Field training and conference attendance: No more than 25% of time would be travel. Expected conference attendance is 1-2 times per year. Field training may be week-long overnight travel 3-4 times a year.

  • Field training are often several days long in remote locations of Colorado, Conferences are usually multiple nights out of state

• PHYSICAL DEMANDS:

  • Must be able to lift and carry up to 45lbs. of equipment for extended periods of time.

  • Must be able to walk or stand for extended periods of time including climbing multiple flights of stairs.

  • Must be able to hold tablet computer in standing position.

• Must be able to work in environments where contagious diseases may be present.

• Must be vaccinated against COVID19. See Note*

• Must obtain an influenza shot annually prior to the onset of the flu season or wear a mask while on facility/agency premises.**

• Requires the use and operation of state fleet vehicles.***

• *Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment

• **Religious and medical exemptions and reasonable accommodation shall be addressed as required by law pursuant to the Equal Employment Opportunity Commission’s vaccination guidance.

• *** Conditions apply to use of fleet vehicles such as location and availability.

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: [email protected]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

A complete application packet must include:

• Completed State of Colorado application.

• COVER LETTER: describing how your professional/supervisory experience aligns with the preferred qualifications of this position. 

• If using education to qualify for this position a copy of your transcripts (unofficial acceptable) or diploma must be provided with application. Transcripts must be attached to your colorado.gov/jobs application.

• If you are a veteran, a copy of your DD214 must be attached to your colorado.gov/jobs application.

The Selection Process:

• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.

• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

• A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

E-Verify: 

CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

ADAAA Accommodations:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at [email protected] or call 303-692-2060, option 5.