Academic Operations Senior Associate (Expansion) - Education

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

Ready to take the next step in your career? Join us as a Academic Operations and discover what you can achieve at Seven Retail. Read on to learn more!

Job Overview
The Academic Operations Senior Associate supports academic execution across assigned school branches, new branch preparation, and presales-related academic activities. This role ensures academic readiness for new school openings, new class launches, and supports presales activities like trial classes and Open Houses. The position acts as a critical bridge between Academic Excellence, Headmasters, Teachers, Sales Advisors, and the Expansion Team to maintain academic quality and support parent trust.

Your Day-to-Day

• Monitor and support academic implementation across assigned school branches, acting as the School PIC.
• Compile and escalate academic issues from branches, providing support to Headmasters as needed.
• Ensure academic readiness for new school openings, including classroom setup, learning materials, and teacher preparation.
• Support presales activities by preparing academic materials, ensuring trial class readiness, and briefing teachers for Open Houses.
• Facilitate parent consultations by providing clear academic explanations and curriculum insights.
• Collaborate with Academic Operations, Curriculum Design, Strategic Operation and Expansion teams to ensure seamless academic execution.

Who We’re Looking For

• +3 years of experience in academic operations, school administration, or a related educational field.
• Proven ability to coordinate and manage projects in a multi-branch or fast-paced environment.
• Strong understanding of early childhood education academic standards and school operations.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Demonstrated ability to work under pressure and manage multiple priorities with strong attention to detail.
• Proficient in using standard office productivity tools (e.g., Google Sheets/Excel, Google Docs/Word, Google Slides/PowerPoint).