- Location
- Portugal
- Workplace
- Remote
- Type
- Full-time
- Department
- Engineering
- Seniority
- Director
- Source
- Pinpoint
Description
Director of Engineering - Integration Platform
Department: Dev & Engineering
Employment Type: Full Time
Location: Portugal
Reporting To: Rui Eduardo Gouveia Gil
Description
Director of Engineering - Unite Integrations Builder & Integration Platform
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
We are looking for a Director of Engineering to lead the engineering strategy, architecture, and execution for Unite Integrations Builder and Intermedia’s Integration Platform. This leader will build and evolve the platform capabilities that make it easier to connect Intermedia communications and collaboration products with customer and partner applications. The role combines people leadership, platform architecture, product execution, API and integration strategy, operational excellence, and close partnership with Product Management and cross-functional engineering teams.
Responsibilities
Responsibilities
- Lead the engineering organization responsible for Unite Integrations Builder and the Integration Platform, establishing clear technical direction, execution priorities, and engineering standards.
- Own the engineering strategy and technical roadmap for a scalable integration platform that enables customers, partners, and internal teams to connect Intermedia products with third-party business applications and services.
- Drive the architecture and evolution of integration capabilities, including APIs, connectors, webhooks, event-driven integrations, workflow automation, authentication/authorization, data mapping, and reusable integration services.
- Partner closely with Product Management to define platform capabilities, evaluate technical approaches, provide delivery estimates, and translate product strategy into executable engineering plans.
- Build platform capabilities that accelerate the creation, configuration, testing, deployment, monitoring, and lifecycle management of integrations through Unite Integrations Builder.
- Establish API-first and platform engineering standards that promote extensibility, reuse, security, backward compatibility, reliability, and developer experience.
- Ensure the Integration Platform can scale across Intermedia products and support enterprise-grade availability, performance, observability, governance, and security requirements.
- Collaborate with product engineering, architecture, QA, SRE/DevOps, security, support, sales engineering, and partner teams to deliver reliable end-to-end integrations.
- Define engineering metrics and operating mechanisms for delivery predictability, platform adoption, quality, reliability, performance, technical debt, and developer productivity.
- Develop engineering managers and senior technical leaders while fostering a culture of accountability, technical excellence, innovation, and continuous improvement.
- Guide technical reviews and architectural decisions for complex integration and platform initiatives, balancing near-term delivery with long-term platform strategy.
- Identify opportunities to apply AI to integration development, configuration, mapping, troubleshooting, documentation, and workflow creation to simplify the customer and developer experience.
Requirements
- 10+ years of software engineering experience, including significant engineering leadership experience managing managers and/or multiple software development teams.
- Proven ability to define and execute technical roadmaps for scalable, highly available cloud software products and platforms.
- Strong understanding of software architecture, APIs, distributed systems, cloud-native development, security, observability, and modern software development life cycle practices.
- Demonstrated experience partnering with Product Management to translate business strategy and product roadmaps into executable engineering plans, estimates, milestones, and technical investments.
- Experience building high-performing engineering organizations through hiring, coaching, performance management, succession planning, and development of engineering leaders and senior technical talent.
- Strong knowledge of Agile development, CI/CD, automated testing, code quality, release management, and DevOps/SRE practices.
- Strong problem-solving and analytical skills with the ability to make sound technical and organizational decisions in a fast-paced environment.
- Excellent communication and leadership skills, including the ability to influence executives, product leaders, architects, engineers, and cross-functional stakeholders.
Technology & Domain Experience
- Enterprise integration platforms, iPaaS concepts, integration builders, workflow/orchestration engines, or developer platforms.
- REST APIs, webhooks, event-driven architecture, messaging, queues, and asynchronous processing.
- OAuth 2.0/OIDC, API authentication and authorization, secrets management, and secure third-party connectivity.
- Cloud platforms such as Microsoft Azure and/or AWS; containers and cloud-native services are strongly preferred.
- API lifecycle management, versioning, developer portals/SDKs, observability, rate limiting, and platform governance.
- Experience integrating SaaS/enterprise applications such as CRM, productivity, communications, contact center, or collaboration platforms is highly desirable.
- Experience using AI/LLMs to improve developer tooling, integration creation, workflow automation, or platform experiences is a plus.
Skills
AWSAzureCI/CDRESTOAuthAgileDevOpsSRE