- Location
- Madrid Mimacom, Spain
- Type
- Full-time
- Department
- Marketing
- Experience
- 3+ years
- Source
- Workday
Description
Are you a technical communicator who combines the precision of a writer with the engagement skills of a community builder? We are looking for a Technical Communications Specialist, AI Enablement to help drive the successful adoption of AI across the organization through outstanding documentation, communication, and enablement initiatives.
At Mimacom, we empower enterprises to thrive in the digital age by delivering innovative software engineering, cloud, and AI solutions. We combine deep technical expertise with a collaborative, people-first culture, helping clients solve complex challenges and create sustainable business value.
As a Technical Communications Specialist, you will be responsible for ensuring that AI initiatives are understood, adopted, and embraced across the organization. You will own the communication layer of the AI Office, creating documentation, running internal communication programs, building communities, and translating technical achievements into clear and compelling stories that drive engagement and trust.
What You'll Do
As Technical Communications Specialist, you make sure the work the AI Office does is understood, adopted and talked about across the organisation. Technology adoption fails far more often on communication than on capability. This role exists to close that gap. Here's what that looks like:
- Own the documentation: You create and maintain model usage guides, sanctioned tool guidance, prompt and pattern libraries, onboarding journeys, and other enablement materials that remain useful as the platform evolves.
- Run internal communication: You develop release notes, announcements, newsletters, internal knowledge-base content, and executive presentations, tailoring the same message for technical, managerial, and executive audiences.
- Create the events: You organize and host lunch-and-learns, brown-bag sessions, demo days, internal AI showcases, and champion community activities that keep momentum and engagement high.
- Tell the adoption stories: You identify successful AI implementations, turn them into reusable case studies, and transform metrics into narratives that resonate with non-technical audiences.
- Drive change from the inside: You uncover adoption barriers, address skepticism directly, and communicate openly about both successes and lessons learned.
What You'll Bring
You are a technical writer with a marketer's instinct. You care that documentation is accurate, but equally that people actually read and use it. You know the difference between documentation that nobody opens and documentation that becomes the default answer in a team chat. You also bring:
- At least 3 years of experience in technical writing, developer relations, product marketing, platform communications, or a related field.
- Experience working with platform, developer experience, or internal tooling teams, with a strong understanding of user adoption and enablement.
- Practical AI fluency. You use modern AI tools regularly, understand their capabilities and limitations, and can translate complex technical concepts into clear, accurate communication.
- Strong technical and written communication skills, including experience creating both detailed documentation and executive-ready presentations.
- Community-building and event facilitation experience, with the ability to engage audiences and develop champion networks that drive adoption.
- Very good Spanish (min. C1) and English (min. C1).
- Based at one of our Spanish offices: Madrid, Valencia, Barcelona or Gijón.
What to Expect
Your personal and professional growth is important to us, and we offer a range of benefits and opportunities to support your journey. Here's what you can expect when joining our team:
- Holidays & Flextime: You will enjoy 30 days of vacation. We understand that while you love your work, it's just one part of a whole person. That's why we allow you to work in a way that accommodates your lifestyle and other commitments.
- Career Growth: We'll work together to create a development plan that supports your ambitions and helps you grow your skills.
- Choose Your OS: Whether you prefer macOS or Windows, we've got you covered.
- Team Get-Togethers: We love connecting in person through team events, meals, and company gatherings.
At Mimacom, we believe that diversity drives innovation and better outcomes. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applications from candidates of all backgrounds and experiences and are dedicated to providing equal opportunities for all. 🚀
Skills
Technical Writing
