Infrastructure Manager II

Eaton’s IT team is currently seeking an Infrastructure Manager II to join the team. This position will be based at Dallas, TX or Minden, LA with travel to other local sites as needed.

This role is hybrid and located in our Dallas, TX site. No relocation assistance will be provided.

The expected annual salary range for this role is $130000 - $190000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

## What you’ll do:

The primary function of the Infrastructure Manager is to manage overall operational excellence of the IT Zone support team. They will manage and coordinate escalations across various global product teams, accountable for Zone related escalations, and lead global improvement initiatives. They are responsible for supporting team allocations to sites, provide insight on capital spending and expenses to sites, provide budget, forecast and ensure actual spending.

In this role you will:

• Lead IT operations and service delivery across multiple sites and geographic regions, leveraging ServiceNow to manage services and IT assets, ensuring compliance with SOX, ITAR, and other regulatory requirements, and overseeing disaster recovery, audits, security reviews, and operational support.
• Drive business performance, strategic initiatives, and digital transformation by managing budgets, forecasts, and financial targets; leading infrastructure, Cyber, M&A, and expansion-site projects; and advancing operational excellence through Lean, Agile, continuous improvement, and emerging technologies.
• Partner with business, engineering, and technology stakeholders to align IT strategy with organizational objectives, serve as the Voice of the Customer, strengthen business relationships, integrate OT and IT systems, conduct risk assessments, and deliver secure, scalable infrastructure and network solutions.
• Develop people, capabilities, and organizational effectiveness by leading and mentoring teams, driving customer-focused service improvements, delivering global training initiatives, staying current with industry trends, providing on-call support as needed, and performing additional responsibilities as assigned by leadership.

## Qualifications:

Basic Qualifications:

• Bachelor’s degree from an accredited institution
• Seven (7) years of relevant IT Leadership experience.
• This position requires use of information or access to hardware which may be subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation benefit is offered for this position. Only candidates within a 50-mile radius of Dallas, TX or Minden, LA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:

• ITIL foundations certification

## Skills:

Technical Knowledge:

• MS Windows Operating Systems and Microsoft Office Suites (PowerPoint, Excel, SharePoint, Outlook)
• IT infrastructure – PC’s, network, servers, storage, phone systems
• IT Service Management (ITIL) - asset management, incident management, request fulfilment, problem management, and change management

Soft skills:

• Proven ability to successfully manage a team of co-located/remote employees
• Makes good decisions based upon a mix of analysis, experience, global and cultural factors, and judgment
• Experience in dealing with senior leaders within an organization
• Ability to establish and maintain open and candid relationships with employees and customers
• Ability to lead IT initiatives across the organization
• Communication-SelfMotivation-Leadership-Responsibility-Teamwork-Problem Solving-Technical Agility -Ability to Work Under Pressure-Time Management-Flexibility-Agile Mindset-Conflict Resolution-Negotiation
• Leadership experience in managing challenging personnel issues.
• Core Competencies & Continuous Improvement: Demonstrate sound judgment, empathy, accountability, conflict resolution, and communication tailored to diverse audiences. Apply continuous improvement practices to drive operational excellence.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.