Attraction Staff - MHO

General

Standard company rules, regulations, and personnel policies must be adhered to as outlined by company policy. All duties must be carried out in accordance with company rules, health and safety guidelines, and the national laws of the country, without discrimination to staff, colleagues, or guests regarding race, nationality, gender, religion, age, sexuality, or disability.

Position Overview

The Attractions Staff member is responsible for the safe and efficient operation of all outdoor resort attractions while delivering a fun, engaging, and memorable guest experience. This role involves assisting guests, conducting daily safety checks, monitoring attraction usage, and ensuring all safety procedures are followed at all times. The position is 100% outdoors and requires high energy, strong guest interaction skills, and a strong focus on safety. CPR and First Aid certification are mandatory.

Key Responsibilities:

Operate and supervise resort attractions including, but not limited to:

• Waterslides
• Mini Golf
• Rock Climbing Wall
• Simulators
• Zip Line
• Surf Simulator
• Conduct daily safety inspections and operational checks of all attractions before and during operation.
• Assist guests with proper usage of attractions, including safety brieings and instructions.
• Monitor guest activity to ensure all safety rules and guidelines are followed at all times.
• Maintain a safe, fun, and welcoming environment for guests of all ages.
• Respond promptly and appropriately to incidents or emergencies, following company safety procedures.
• Maintain CPR and First Aid certification and apply training when required.
• Ensure proper care, usage, and storage of all attraction equipment and report any faults, damage, or maintenance needs through appropriate channels.
• Work closely with the Attractions Supervisor and Entertainment Manager to ensure smooth daily operations.
• Assist with crowd control and guest low at attractions during peak times.
• Actively promote a positive guest experience through friendly interaction and professional behavior.
• Perform duties outdoors 100% of the time, including exposure to sun, heat, and varying weather conditions.
• Uphold company safety standards and all Maho Group policies and procedures.
• Act as an ambassador for Maho Group, ensuring attractions are operated according to approved standards and guidelines.
• Support the overall Entertainment Operation with a proactive attitude, strong communication, and a positive approach.
• Maintain the highest standards of punctuality, professionalism, and politeness.
• Perform any other duties assigned but Supervisor or Manager