Events Supervisor - Holland Civic Center

EVENTS SUPERVISOR - Holland Civic Center

HCC SFM, LLC

LOCATION: Holland, MI

DEPARTMENT: EVENTS

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Holland Civic Center is a banquet, recreation, entertainment and event destination focused on improving the health and economic vitality of Holland, MI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Holland Civic Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Events Supervisor will be responsible for assisting management of events and supporting facility management. This position provides direction in training and development opportunities to full-time and part-time staff for and during events. The Events Supervisor will work with outside event owners and other leaders in order to successfully accomplish these responsibilities.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist in developing, maintaining, and reporting on overall event calendar activities to leadership, team members, clients, and SFC
• Participates in planning/strategic and leadership meetings
• Assist with oversight effective communications with event owners pre, during, and post events
• Assist in oversight with administration and a high level of detail is required in the organization of events
• Builds an overall understanding of the events in the company portfolio, their operational aims, and their revenue streams
• Plan, develop, and execute local tournaments including sales and marketing strategy to meet registration goals and being tournament director
• Liaison and communication for event planning, setup, and operations with other departments leaders
• During non-event days, work with Operations Supervisor to oversee event management ensuring everyone is prepared for next event, including but not limited to task assignment and execution of facility team's daily tasks
• Support facility team in day-to-day tasks, such as mowing, weed eating, field prep, irrigation maintenance, etc.
• Assist to ensure overall health & safety, quality control, expense management, security, procedures, and facility maintenance are in place
• Creates and monitors operations and facility team schedules
• Contributes to maintaining budgets while exercises control in expense management and facility maintenance
• Analyze event performance and prepare metrics presentation
• Support in hiring process, train, and lead part-time/seasonal operations and facilities team members
• Works with Event Operations Manager and other leaders to develop business plan, KPI reports and budgets
• Serves as MOD on duty as needed
• Additional duties assigned by management

MINIMUM QUALIFICATIONS:

• Bachelor's degree in management, sports management, business, or related field with 3-5 years of experience in a leadership role in operational management and/or event management preferred
• Must have excellent interpersonal, project management, and problem-solving skills
• Must be a team player
• Must have excellent verbal and written communication skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be able to work flexible schedules including weekends, nights, and holidays
• Must be willing to obtain CPR certifications
• Well organized, efficient, flexible, and able to meet deadlines
• Able to cope with many tasks at once and work to tight schedules

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time in various conditions
• Limited travel may be required
• Weekends, nights and holidays required