Seasonal Snack Bar Attendant
The Maryland-National Capital Park and Planning Commission
·2 days ago
- Salary
- $15 – $19/hr
- Location
- Mitchellville, MD, MD, US
- Source
- GovernmentJobs
Description
The position is responsible for providing friendly customer service, preparing and serving food and beverages, handling transactions, maintaining cleanliness and organization of the snack bar area, and ensuring compliance with health and safety regulations. The ideal candidate is customer-focused, detail-oriented, and committed to creating a positive experience for all patrons.
The ideal candidate will demonstrate excellent customer service skills, attention to detail, and the ability to work effectively in a team-oriented environment while contributing to a positive experience for all guests at Enterprise Golf Course.
Greet patrons and golfers in a friendly, professional, and courteous manner. Take customer orders accurately and respond promptly to inquiries, concerns, and requests. Provide recommendations on menu items, beverages, and merchandise. Deliver outstanding service that enhances the customer and golfer experience.
Prepare and assemble food items according to established recipes and customer preferences. Maintain quality, freshness, portion control, and presentation standards. Ensure food products are prepared safely and efficiently.
Operate a beverage cart throughout the golf course, providing refreshments to golfers. Prepare and serve hot and cold beverages, including alcoholic beverages where permitted. Sell and serve snacks, convenience items, and other approved merchandise. Ensure prompt and efficient service while maintaining a professional appearance and attitude.
Stock merchandise and provide customer service from a stationary, climate-controlled service location. Maintain a clean, organized, and fully stocked work area at all times. Ensure exterior areas remain clean, orderly, and free of debris. Communicate inventory replenishment needs to incoming shifts and management.
Process cash, credit card, and electronic transactions accurately and efficiently. Operate point-of-sale (POS) systems and cash registers. Maintain accountability for all cash handling activities and provide correct change. Balance transactions and reconcile sales at the end of each shift.
Accurately prepare, package, and deliver customer orders in a timely manner. Coordinate with kitchen staff to ensure orders are completed correctly. Support dine-in, takeaway, and special event service needs.
Monitor inventory levels of food, beverages, snacks, ice, condiments, and supplies. Restock products as needed to maintain availability during peak periods. Communicate inventory needs to management and incoming shifts. Minimize waste and support inventory control efforts.
Promote special offerings, merchandise, and facility promotions. Actively suggest additional items to enhance the guest experience and support revenue goals. Maintain product knowledge to answer customer questions effectively.
Maintain accurate records of sales, inventory, and cash handling activities. Complete shift reporting and reconciliation procedures accurately. Report inventory shortages or discrepancies to management.
Maintain cleanliness and sanitation standards in snack bar, beverage cart, and service areas. Clean countertops, equipment, utensils, storage areas, and service stations regularly. Dispose of trash properly and maintain orderly workspaces. Follow all food safety and sanitation guidelines.
Adhere to all federal, state, and local health, safety, and sanitation regulations. Follow proper food handling, storage, and alcohol service requirements. Maintain a safe and hygienic environment for guests and employees. Comply with all licensing requirements associated with beverage service.
Keep beverage carts clean, organized, and properly stocked. Ensure supplies are stored securely to prevent spoilage, damage, or spillage. Report equipment issues or maintenance needs promptly.
Communicate effectively with golfers, guests, coworkers, and management. Coordinate daily operations and address customer questions or concerns professionally. Ensure smooth transitions between shifts through clear communication regarding operational and inventory needs.
Collaborate with fellow attendants, kitchen staff, golf course personnel, and management. Assist team members during busy periods and special events. Foster a positive and professional work environment.
Successfully manage multiple responsibilities simultaneously, including: Customer service Food and beverage preparation Payment processing Inventory management Cleaning and sanitation
Maintain attention to detail and professionalism during high-volume periods.
This facility operates in a tip-free environment. Employees are not permitted to accept tips or gratuities in any form, including cash, credit card, or electronic payments. If a guest offers a tip, employees must politely explain the facility's policy and thank the guest for their understanding.
Perform additional tasks and responsibilities assigned by management. Assist with special events, tournaments, outings, and facility operations as needed.
Ability to provide outstanding customer service. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Basic math and cash-handling skills. Ability to multitask in a fast-paced environment. Reliable attendance and punctuality.
Previous food service, hospitality, concessions, restaurant, golf course, or beverage cart experience. Experience operating a POS system. TIPS Certification or ability to obtain certification. Knowledge of food safety and sanitation practices.
Ability to stand and walk for extended periods. Ability to frequently bend, reach, lift, and carry up to 30 pounds. Ability to operate a beverage cart safely and responsibly. Ability to work outdoors in varying weather conditions, including heat, humidity, and occasional rain.
This position includes work in both indoor and outdoor environments, including snack bar facilities, climate-controlled service stations, and golf course beverage cart operations. Employees will frequently interact with guests and may be required to work mornings, evenings, weekends, holidays, and varying shift schedules.
Work hours
This position requires a flexible schedule, including mornings, evenings, weekdays, weekends, and holidays, to support daily golf course operations and special events. Candidates must be available to work during peak times and adjust their schedule as needed to meet the needs of the facility and its guests.
Working Conditions/Environment
This position involves working outdoors in all weather conditions, including heat, cold, rain, and sun, while performing physical tasks such as lifting, walking, and operating golf carts.
Supplemental Information
Employment is contingent upon a favorable background check.
Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodation or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411. (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.
Skills
ComplianceCustomer ServiceCash HandlingFood SafetyInventory Management
