Senior Manager, Strategic AI Delivery

What is the opportunity?

RBC's Functions Technology Strategic Programs is responsible for supporting delivery of transformative large-scale AI and automation initiatives while driving operational excellence through strategic program governance and intelligent business solutions. 

We are seeking a talented Project Manager to bridge business strategy and technical execution, managing mid-sized AI initiatives while developing expertise in emerging technologies and enterprise program governance.

What will you do?

• Program & Project Governance: Develop and maintain project plans, timelines, and budgetary forecasts; establish governance structures and decision-making protocols; ensure compliance with RBC's project governance standards and SDLC requirements; coordinate with the PMO on governance reviews and executive communications

• Project Financial Management: Develop and manage project budgets; track project spend against forecasts; generate financial reports and variance analysis for stakeholder communication; identify cost optimization opportunities and ensure financial controls are maintained; support investment approvals and funding allocation decisions; monitor resource costs and ensure efficient use of budget dollars

• AI Capability Assessment & Translation: Work with technical and business teams to identify, evaluate, and document AI use cases; translate AI capabilities and technical requirements into business-friendly documentation; assess implementation challenges (data quality, model performance, integration complexity, change management); maintain current knowledge of AI/ML trends relevant to financial services

• Requirements & Business Analysis: Conduct requirements gathering with business stakeholders to translate business needs into project scope; develop business cases and ROI analyses for AI initiatives; create process mapping and impact assessments for proposed solutions; document lessons learned to build organizational knowledge

• Project Monitoring & Risk Management: Track project health metrics, risks, and dependencies; provide regular status reporting to leadership; utilize project management platforms for real-time performance tracking; identify and escalate risks, dependencies, and critical path items early

• Stakeholder Engagement & Communication: Manage stakeholder expectations and serve as a communication hub between business, technology, and executive teams; facilitate steering committee meetings; communicate complex AI concepts and project status to diverse audiences; ensure alignment on project objectives and deliverables

What do you need to succeed?

Must-have

• 7+ years of project management experience in technology, software development, or digital transformation initiatives

• Working knowledge of AI/ML concepts (supervised/unsupervised learning, model deployment, common algorithms) and ability to discuss intelligently with technical teams

• Experience with governance frameworks and compliance in regulated environments (financial services experience strongly preferred)

• Strong business analysis capabilities: requirements definition, process documentation, and scope management

• Proficiency with project management tools (Jira, Azure DevOps, or equivalent)

• Bachelor's degree in Business, Computer Science, Engineering, or related field (or equivalent professional experience)

• Excellent interpersonal and communication skills (verbal and written) – ability to translate between technical and non-technical audiences

• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment

• Strong MS Office skills – Word, Outlook, Excel, and PowerPoint

• Experience with project financial management, budget tracking, and financial reporting

Nice-to-have

• PMP, CAPM, or Agile certification (Scrum Master, Product Owner)

• Previous experience with AI/ML projects or data science initiatives

• Familiarity with RBC systems, banking operations, or Functions Technology domains

• Experience in enterprise architecture or technology strategy initiatives

• Proficiency in SQL or Python

• Background in business process improvement or operational transformation

• Knowledge of DevOps tools such as Confluence, Jira, or similar platforms

• Experience with financial management tools and cost accounting systems

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

#LI-POST

#TECHPJ

Job Skills

Adaptability, Budgeting, Business Oriented, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Interpersonal Relationship Management, Long Term Planning, Resource Management, Vision Alignment

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-08-132026-09-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.