VP, Senior Director, People, Purpose & Brand (PP&B) Technology

Description

The VP, Senior Director, PP&B Technology reports to the CIO, Corporate Technology and leads the technology strategy, portfolio, and organization supporting People, Purpose & Brand. This leader will have the opportunity to reshape a complex, global technology ecosystem and build the modern platforms, data capabilities, and AI-enabled experiences that will support Liberty Mutual’s workforce and business priorities through 2030 and beyond.

 

The role is accountable for both transformation and execution, modernizing and simplifying the PP&B technology landscape while maintaining secure, stable, and resilient operations. The leader will oversee approximately $50 million in annual technology investment and partner closely with PP&B and Technology leaders to translate business priorities into measurable outcomes.

 

This is a senior technology leadership role requiring credibility across engineering, enterprise platforms, data, architecture, and AI. Equally important is the ability to influence and challenge executives, navigate complexity, make difficult tradeoffs, and lead teams through sustained transformation. The successful candidate will build a high-performing, inclusive organization and create clarity, accountability, and momentum across a broad ecosystem of internal teams and external partners.

 

The role requires a holistic leadership approach and breadth of perspective, drawing on enterprise and industry trends, to enable a high-performing, adaptable technology function and a data-first culture, led with an inclusive culture that fosters innovation, trust, people development, and integrity.

 

What This Role Is Accountable For

 

1. Transformation Through Technology Execution

 

• Lead the modernization and simplification of the end-to-end PP&B technology ecosystem—core HR/HCM platforms, employee experience, people/workforce data and analytics, AI, integration, security, and the PP&B vendor landscape
• Drive transformation across Talent, Total Rewards, Learning, Employee Experience, DEI, Communications, Brand, and Purpose in a mixed legacy and modern environment
• Make durable platform decisions that reduce structural risk, improve resilience, and compound value through 2030 and beyond, balancing near-term delivery with multi-year modernization
• Ensure PP&B system, technical, and product architectures stay aligned with business objectives

 

2. Strategic Partnership & Constructive Challenge

 

• Act as a trusted technology and transformation partner to PP&B leadership, co-owning outcomes, not just delivery, and shape how leaders think about technology, data, AI, and operating models
• Challenge functional leaders constructively and directly, bringing clarity to tradeoffs, sequencing, and change absorption
• Build partnerships with PP&B leaders, vendors, and technology peers, and move leaders forward even amid ambiguity or resistance

 

3. Outcome-Driven Delivery & Accountability

 

• Own execution and results across the PP&B technology investment portfolio (~$50M annual) and a technology organization of ~125 people
• Jointly set financial targets with PP&B partners and ensure programs deliver to plan
• Ensure investments translate into measurable outcomes, speed, quality, control, productivity, employee experience, and economics
• Drive disciplined prioritization, dependency management, resource allocation, and delivery rigor across Run and Grow, holding teams and partners accountable for outcomes, not activity

 

4. Technology Excellence & Ecosystem Leadership

 

• Serve as an active member of the Corporate Technology leadership team, contributing PP&B perspective to Liberty Mutual's enterprise technology agenda
• Translate enterprise strategy into PP&B execution, high-performing engineering, AI-enabled SDLC evolution, modern architecture, and resilient operations
• Lead adoption of modern engineering practices: product-centric delivery, platform thinking, automation, and AI across the SDLC
• Apply and evolve enterprise standards for architecture, security, data, and AI, balancing consistency with the realities of PP&B transformation
• Anticipate technology evolution, inform the enterprise roadmap, and ensure PP&B decisions strengthen the broader Liberty Mutual technology ecosystem

 

5. Talent, Culture & Change Leadership

 

• Build and lead a high-performing PP&B technology organization that thrives in sustained transformation
• Manage staffing strategy (headcount, skills, experience, and internal/external mix), and hire, develop, and coach leaders who operate with accountability and resilience under pressure
• Foster a culture of direct communication, learning, inclusion, and execution excellence, and model courage in addressing conflict and making hard calls

Qualifications

• Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred
• More than 5 years in a leadership role required
• Senior technologist with a proven record leading large-scale, multi-year transformations in complex, regulated environments; experience modernizing core platforms, data ecosystems, and AI-enabled capabilities, preferably in People/HR technology
• Demonstrated ability to influence, challenge, and partner with executives on operating models, sequencing, investment tradeoffs, and change absorption, addressing conflict directly for better outcomes
• Hands-on credibility across modern engineering, cloud-native platforms, enterprise SaaS, data platforms, and AI-enabled systems, with experience operationalizing product-centric teams, platform thinking, automation, and responsible embedding of data and AI in the SDLC at scale
• Proven change leader who has built resilient, high-performing teams through sustained transformation
• Strong vendor and ecosystem leadership, selection, governance, and value realization across major HR/People platforms and delivery partners, with proven experience implementing 3rd-party HCM/enterprise platforms, cloud-native solutions, and modern data ecosystems
• Financial and operational acumen, including ownership of technology investment portfolios, multi-year budgeting (labor, software, compute), and blended workforce strategies
• Business fluency across the PP&B domains, Talent/HR, Total Rewards, Learning, Employee Experience, Communications, Brand, and Purpose
• Financial services, insurance, or other regulated-industry experience strongly preferred

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco