Parking Attendant

The Valet provides exceptional guest service and parking assistance at all assigned valet locations, ensuring a safe, welcoming, and professional experience for patients, visitors, and caregivers.

Job Essentials

• Greet and acknowledge guests with a friendly, professional demeanor and provide prompt, responsive customer service.
• Communicate clearly and professionally in person and over the telephone, using appropriate etiquette.
• Open doors and assist guests and visitors entering and exiting the facility.
• Provide directions and information regarding hospital services, locations, hours of operation, and local points of interest.
• Assist guests with vehicle entry and exit, including mobility assistance when needed.
• Escort and/or transport guests to destinations within the hospital campus as appropriate.
• Safely operate vehicles within parking areas, maintaining awareness of surroundings and practicing defensive driving techniques.
• Accurately complete parking tickets, stubs, logs, and other required documentation.
• Secure and manage vehicle keys, including transferring unclaimed keys to designated after-hours collection points.
• Monitor valet and parking areas for safety, security, and cleanliness concerns; report hazards, unauthorized individuals, or security issues to leadership.
• Follow all organizational policies and procedures, including reporting accidents, injuries, unsafe conditions, and maintaining patient confidentiality.
• Build positive working relationships with team members and support department goals and objectives.

Minimum Qualifications

• Current valid driver's license with no outstanding citations, suspensions, or warrants.
• Demonstrated ability to communicate effectively in a professional, positive, and customer-focused manner.
• Demonstrated ability to follow work instructions, policies, and procedures.
• Ability to work outdoors in all weather conditions.
• Ability to safely operate both automatic and manual transmission vehicles.
• Ability to operate a variety of vehicle types, including compact cars, SUVs, vans, and trucks.
• Ability to stand, walk, and maintain mobility throughout the duration of a shift.
• Ability to escort guests and travel throughout the hospital campus in a timely manner.

Preferred Qualifications

• Bilingual or multilingual skills.
• Six months of customer service, valet, hospitality, or related experience.
• Previous experience in a valet role at a four- or five-star hotel, resort, healthcare facility, or similar environment