Dock Hand

Overview

The Dock Hand Technician helps maintain the dry storage and Marina slips of the Homeowners Association (HOA) and reports to the Maintenance Supervisor or Property Manager. 

The Dock Hand Technician also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. 

Responsibilities

(May include some or all of the following as applicable) 

• Reviews and completes work orders assigned by Dock Master or Community Association Manager.
• Routinely inspects community and advises supervisor of any issues or makes corrections.
• Utilizes and maintains equipment in a proper, safe and effective manner.
• Maintains working relationships with community staff.
• Add Boat covers to boats as needed
• Properly performs casual labor, such as lifting/moving heavy items as directed by supervisor.
• Help move boats in the water
• Maintains records and other maintenance reports as directed by supervisor.
• Reports need for major repairs to Community Association Manager Maintenance Supervisor.
• Help flush boats, check batteries and clean off as necessary
• Ensures all safety precautions and procedures are followed while performing duties in compliance with OSHA guidelines and requirements.
• May be assigned other duties by Community Association Manager.

Qualifications

Education/Training/Certifications/Licenses:

High school diploma or equivalency preferred. Fork lift certification a plus, Captains License a plus

Experience/Knowledge/Skills:

Requires a minimum of (2) year’s general experience in building trades, repair, and maintenance or handy work. Strong customer service, communication and interpersonal skills required. 

Computer literacy:

Command of computer hardware/software is preferred, but not required. 

Language requirements:

English/Spanish a plus

Travel and availability requirements:

May be required to travel for training sessions off-site on an ad-hoc basis.

Ability to work extended hours and weekends based on project requirement. Ability to respond to emergencies and callouts in a timely manner during on-call rotation or as directed by surpervisor. 

Physical Requirements:

Ability to lift 50lbs. following appropriate safety procedures: Work in an upright standing position for long periods of time. Crawl in small and tight spaces. Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain). Walk and climb stairs. Handle, grasp, feel objects and equipment. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written. Ability to quickly and easily navigate property/buildings are required to meet the job functions. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms. Ability to work extended/flexible hours and weekends based on project requirement. Driving when necessary (may be required to possess a valid Florida Driver’s License.) Ability to climb ladders and work at heights above ground level (maximum 12-16 ft). 

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Working Conditions:

Work will be divided between indoor and outdoor work. The proportion of indoor to outdoor work will fluctuate. May be exposed to weather conditions such as heat, cold or rain while working outdoors. 

DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.