Sales Support Coordinator

Position Title: Sales Support Coordinator

Work Set Up: On-Site

Schedule: 7:00 AM to 4:00 PM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

As a Sales Coordinator, you'll support Australia-based Senior Account Managers by preparing sales quotations, sourcing promotional products, coordinating orders, and liaating with suppliers, clients, and internal teams. This role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

What You’ll Do:

• Support Australia-based Senior Account Managers with daily sales activities.
• Prepare quotations by sourcing products from Australian suppliers and decorators.
• Create online job bags for the production and graphic design teams.
• Coordinate with suppliers on pricing, availability, and lead times.
• Communicate with clients and internal teams via email and phone.
• Track customer orders and resolve issues to ensure timely delivery.
• Attend sales, production, and product knowledge meetings.
• Maintain accurate sales records in Oracle NetSuite.
• Ensure all documentation is accurate and up to date.

What We’re Looking For:

• Experience in the promotional products industry (sales support, sales coordination, or production).
• Australian market support experience is preferred; U.S. distributor or supplier experience is also considered.
• Proven experience with Oracle NetSuite.
• Knowledge of sales quoting, sourcing, and order coordination.
• Excellent English communication skills, both written and verbal.
• Strong attention to detail, organization, and time management.
• Proficient in Microsoft Office (Excel, Outlook, and Word).
• Able to multitask, solve problems, and work effectively with remote teams.

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!