- Location
- Penang, Malaysia · Perak · Kedah
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Source
- Workday
Description
WHY JOIN US?
We practice a vibrant & energetic office culture.
We provide opportunities for career advancement within the company.
Good performance is always rewarded accordingly.
“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”
JOB RESPONSIBILITIES:
- Build and maintain strong, trusted relationships with key hotel and commercial clients, understanding their business needs and operational challenges.
- Develop and execute strategic account plans to grow revenue, expand share of wallet, and maximize long‑term account value.
- Act as the primary point of contact for major clients, proactively identifying upselling and cross‑selling opportunities.
- Negotiate commercial terms, pricing, and contract renewals to achieve win‑win outcomes while protecting margin integrity.
- Actively identify and convert new business opportunities within existing and new accounts.
- Monitor competitor activity and market trends, adjusting sales strategies to maintain competitive advantage.
- Serve as the key liaison between customers and internal teams (technical, operations, principals, and partners).
- Ensure minimal disruption to hotel operations by coordinating effective technical support and after‑sales solutions for DMS / SMATV systems.
- Continuously review sales and business processes to improve productivity, efficiency, and cost management.
- Leverage professional digital platforms (e.g. LinkedIn) to strengthen personal and corporate brand presence, engage industry stakeholders, and support business development efforts.
REQUIREMENTS: