Escrow Officer

Description

Who We Are

At Title Resource Network, we help build vibrant communities, one closing at a time.

Behind every successful real estate transaction is a team committed to accuracy, service, and trust. We take pride in helping buyers, sellers, lenders, attorneys, and real estate professionals move transactions forward smoothly and confidently. We are a collaborative team that values reliability, attention to detail, continuous learning, and people who enjoy supporting complex processes behind the scenes.

About the Role

The Escrow Officer manages real estate transactions from file opening through funding, recording, and final delivery. This role serves as a primary point of contact for buyers, sellers, lenders, and real estate professionals, ensuring transactions are completed accurately, on time, and in compliance with industry requirements. Responsibilities include preparing closing documents, conducting closings, managing disbursements, and coordinating all aspects of the closing process. The ideal candidate is detail-oriented, customer-focused, and experienced in escrow, title, lending, or real estate transactions.

What You'll Do

Escrow Administration & Transaction Management

• Open and process escrow files in accordance with company procedures, lender requirements, and regulatory standards
• Review title commitments, purchase agreements, loan instructions, and supporting documentation to ensure file readiness
• Coordinate all aspects of the closing process from file opening through post-closing delivery
• Collect and verify payoffs, invoices, insurance information, tax information, and required clear-to-close items

Closing Preparation & Settlement Services

• Prepare closing disclosures, settlement statements, escrow instructions, and related closing documents
• Review closing packages for completeness, accuracy, and compliance with lender and regulatory requirements
• Coordinate funding activities and ensure proper disbursement of funds
• Facilitate recording of documents and oversee final file completion

Customer Service & Closings

• Conduct in-person, virtual, and mail-away closings with buyers and sellers
• Clearly explain closing documents, settlement statements, and transaction processes to customers
• Serve as a trusted resource for clients by addressing questions and resolving concerns promptly and professionally

Compliance & Quality Control

• Ensure compliance with ALTA Best Practices, company policies, lender requirements, and state regulations
• Review files for completeness, accuracy, and adherence to established procedures
• Protect confidential customer and financial information through proper handling and documentation practices
• Communication & Collaboration
• Communicate proactively with relators, lenders, customers, and internal teams to maintain transaction progress and closing timelines
• Coordinate post-closing activities, including recording, policy issuance, and final file delivery

Requirements

What You Bring

Required Qualifications

• Associate or bachelor's degree in a related field or 3 years of relevant experience
• Strong attention to detail and analytical skills
• Excellent organizational and time-management abilities
• Effective written and verbal communication skills
• Ability to work independently and collaboratively within a team environment
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Reliable transportation for daily deposits
• Ability to successfully pass a background check

Additional preferred qualifications:

• Two years of administrative, escrow, title, lending, banking, mortgage, or related experience
• Experience with loan documentation, construction draws, disbursements, or post-closing activities
• Familiarity with lender portals and document management systems

What Makes Someone Successful in This Role

• You are highly organized and able to manage multiple priorities simultaneously
• You enjoy working with detailed documentation and ensuring accuracy
• You communicate professionally and build positive relationships with lenders, contractors, and team members
• You are dependable and follow through on commitments
• You thrive in structured, process-driven environments

Work Environment & Schedule

• Full-time position
• Monday-Friday schedule
• Primarily office-based work with frequent computer use
• Frequent use of a computer, phone, scanner, and standard office equipment
• Must be able to lift up to 15 pounds at times
• Reliable transportation required for daily deposits and document deliveries
• Primarily sedentary work performed in an office setting

What We Offer

We offer a competitive benefits package, including:

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Disability insurance
• Life insurance
• 401(k) with company match
• Paid time-off
• Paid holidays
• Life insurance
• Employee assistance program
• Employee referral program
• Employee discounts