- Salary
- £24k – £27k/yr
- Location
- Leeds, West Yorkshire, GB
- Type
- Full-time
- Source
- BetterTeam
Description
Omega Signs is a major player within a dynamic and high-profile industry. As a result of sustained growth, the company now need to recruit an additional team member. You'll be a smart, self-motivated and enthusiastic individual, looking to build a career with a progressive organisation.
We require a Project Coordinator to join our fast-paced Retail team. You will be working on National accounts for our blue-chip retailers.
Main responsibilities for this role include:
- To be a key point of customer contact and through regular contact identify their requirements.
- To maintain regular contact with Customers other external contractors to keep up to date on project plans.
- To process customer orders by coordinating the activities of sub-contractors, Omega in house production and installation.
- To work with Project Manager to ensure that each contract is run profitably and efficiently.
- To occasionally attend client meetings to discuss requirements and conduct surveys as required to assist project managers with site-based matters.
- Ensure the completed orders are processed through the ERP system and invoiced correctly in a timely and accurate manner.
- Monitor and report on your involvement on each Customers activity via the activity log and ensure the information is readily available to senior personnel.
- To constantly review the services undertaken for a client and ensure the company has the ability to fulfil.
- To monitor ERP searches and KPIs to ensure projects are delivered in an accurate and timely manner.
- To ensure your work is compliant with all Company Operational Policies (including Health & Safety and ERP System requirements).
- To work with other team Project Coordinators to provide guidance and direction and assist Project Managers to ensure efficient delivery of projects.
- To assist Project Managers and Senior Project Managers in delivering an unrivalled service to the customer to ensure the company remains the preferred supplier.
- To communicate positively and constructively with other department teams for the benefit of both the Company and the Client.
- Other duties as directed by Management.
- You will be an enthusiastic self-starter who thrives on being part of a team to deliver unrivalled customer service.
We are offering an attractive competitive salary (£24k to £27k package, based on experience, with 20 days annual holiday + Bank Holidays (rising to 25 after 2 full years' employment) and a contributory Company pension scheme.
Skills
Customer ServiceERP
