Cabana Host - Pool - Mandalay Bay

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Cabana Host at Mandalay Bay, you will support a lively and well-coordinated poolside experience, serving as a key point of contact for guests enjoying the resort’s cabana offerings. With your warm, professional demeanor and attentive service, you will create a smooth and welcoming arrival while ensuring guest needs are met throughout their visit. By understanding each guest’s preferences and expectations, you will take ownership of their experience, delivering thoughtful moments that enhance their time at the pool and reflect the service standards of Mandalay Bay.

THE STARTING RATE: $12.00 hourly

THE DAY-TO-DAY:

• Welcome guests to the pool and the MGM Resorts family by providing memorable service, anticipate guest needs and provide assistance with seating cabanas or general pool and property information

• Respond to and resolve any guest complaints in alignment with SHOW Service Basics, exceeding guest expectations and providing all other supporting services

• Deliver a seamless and professional experience by assisting with cabana arrivals/departures and walk-ins and all other tasks associated with cabana check-ins and check-outs

• Assist with inventory for ordering of supplies and ensure cabanas are set up prior to opening each day

• Be prepared to knowledgeably answer any questions your cabana guests may ask about offerings at the pool and inside the hotel

• Work closely with VIP services and beverage team to ensure guests are receiving the highest level of service possible

• Achieve a positive and lasting impression by ensuring correct charges and credits are posted, collecting payments, handling room and credit transactions, and demonstrating responsibility in balancing all transactions using proper cash handling procedures

THE IDEAL CANDIDATE:

• Must be 21 years of age or older

• High School Diploma or GED

• 1+ years of prior relevant cash handling experience

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12148

Are you ready to JOIN THE SHOW? Apply today!