- Salary
- €200+
- Location
- Patras
- Workplace
- Remote, Hybrid
- Type
- Full-time
- Department
- IT
- Closing date
- Today
- Source
- CareersPage
Description
Empower people. Solve problems. Be part of something extraordinary.
Location: Remote from anywhere in Greece / Optional hybrid access to our modern office in Athens
Start Date: 11 August 2025
Salary: €1,300 Gross per Month
Performance Bonus: Up to €200/month
About the Role
Are you a tech-savvy problem solver who thrives on helping others? Do you want to be part of a global leader in innovation and customer service excellence? If you're fluent in German (C2) and confident in your English (C1), this is your chance to support a world-renowned technology brand — known for setting the gold standard in user experience and design.
Join a team where innovation meets empathy. You'll provide first-class support to German-speaking users via phone, chat, and email, helping them get the most out of cutting-edge devices and services.
What You'll Be Doing
- Expert Support: Deliver expert technical support and troubleshooting to customers in German.
- Problem Solving: Use your communication and problem-solving skills to handle inquiries with empathy and efficiency.
- Quality Assurance: Follow clear procedures while adapting to each unique case.
- Shift Work: Work in shifts between 09:00–21:00, Monday to Sunday.
- Collaboration: Work within an international team of professionals in a dynamic, inclusive environment.
What You Bring
- Language Skills: Fluency in German (C2) and English (C1).
- Technical Aptitude: Strong ability to quickly learn new tools, software, and technical systems.
- Soft Skills: Confidence, empathy, and a genuine passion for delivering excellent customer service.
- Flexibility: Ability to work full-time rotating shifts.
- Location: Currently located in Greece (or willing to relocate).
Training & Onboarding
We invest in your success. You'll receive:
- Paid Training: Fully paid training led by certified instructors.
- Training Start Date: 12-08-2026
- Continuous Growth: Ongoing support, mentoring, and access to continuous learning platforms.
Benefits & Perks
- Private healthcare plan
- Exclusive discounts across various brands and services
- Career growth & upskilling opportunities
- CSR involvement & participation in social impact initiatives
- Free online Greek language courses
- Optional office access – network and connect in our modern workspace
- Inclusive & certified: Join a Great Place to Work® employer
Relocation Support – You Choose
Option 1 – All expenses covered:
Flight + Hotel stay + Real estate agency fees
Option 2 – Flexible package:
€250 relocation allowance + Real estate agency fees covered
Whether you travel by car or prefer to organize your own stay, we've got your back.
The Hiring Process
- Apply & complete online language assessments.
- Interview with our recruitment team & final client meeting.
- Get hired and start your training on 12-08-2026.
