Development Associate, Talent Management

Site: The Brigham and Women's Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

The Development Associate is an integral support position on the Talent Management team within the MGB Development Office. With guidance and training, the Associate supports the work of the Talent Management team by managing calendars, assisting with preparations for meetings and events, drafting documents and communications, and completing data entry, and most importantly the myriad of unplanned projects. Reporting to the Senior Director of Development, Talent Management, the Associate collaborates with colleagues to perform assigned responsibilities, including projects related to the employee life cycle for a department of over 400 employees.

Essential Functions

•Provide administrative support for the Executive Director, Senior Director and other Talent Management leadership as needed.
•Assist with coordinating logistics, drafting agendas and other materials for review, taking notes, and organizing follow-up actions for meetings, internal events, and presentations, communicating any issues as needed.
•Support UKG activities:
•Work alongside the Development Officer, Talent Management, and in their absence act as backup for UKG, Workday, and Leave of Absence inquiries; independently investigate discrepancies, coordinate with central HR and Leave Administration, and ensure accurate resolution and documentation.
•Lead all aspects of timekeeping training for non-exempt employees.
•Manage on-call UKG staff time entries.
•Partner with the Bulfinch timekeeper as needed.
•Serve as the office timekeeper and liaison with the timekeeper team.
•Provide on-site front desk coverage one day/week at Nashua Street and back up as needed for Coordinator, Development Operations.
•Responsible for onboarding calendar invitations for new staff.
•Support Professional Development activities:
•Administer professional development request forms end-to-end, including intake review, policy validation, historical tracking, survey deployment, reporting, and follow-up communication with employees and managers.
•Maintain a professional development database of memberships and conference attendance (managing conference request forms and cost information).
•Provide on-site or virtual support during training sessions (e.g., managing Zoom, materials, sign-ins).
•Collaborate with Talent Management colleagues to coordinate tasks related to recruitment initiatives and provide scheduling assistance in support of interviews as needed.
•Assist with tracking of the status of performance evaluations and merit increases and conduct outreach to managers regarding appraisal process.
•Act as a liaison between Talent Management, Operations, HR, Payroll, and affiliate partners, exercising discretion when handling sensitive personnel information. Update process guides, correspondence templates, tools, and tip sheets related to Talent Management processes.
•Working with the Senior Director and Officer, Talent Management, support department engagement activities as appropriate.
•Available to support special projects as needed.
•Monitor the MGB Development Office Talent Management inbox and triage appropriately.
•Primary back-up for Talent Management Associate, and back-up to other Talent Management and Operations colleagues, as needed.

 

QUALIFICATIONS

Bachelor’s degree preferred but not required. In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Strong verbal and written communication skills
• Organizational, time management, problem-solving, and project management skills
• Command of Word, PowerPoint, Excel, and Outlook, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred) 
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)
• Attention to detail, creativity, and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Mission-driven

 

Physical Requirements

 

Hybrid

 

399 Revolution Drive

 

40

 

Regular

 

Day (United States of America)

 

Pay Range

$17.71 - $25.28/Hourly

 

Grade

2

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework