- Location
- Mumbai, MH,IN, IN
- Type
- Full-time
- Seniority
- Senior
- Experience
- 5+ years
- Education
- Bachelor
- Source
- Eightfold
Description
The Senior KYC Quality Reviewer is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
- Conduct end-to-end quality and post-approval reviews of KYC records across all client types, ensuring compliance with regulatory and internal standards.
- Review submissions completed across global hubs and perform quality checks on reviews conducted by other reviewers.
- Identify, document, and report quality deficiencies, control gaps, and emerging risks in a timely manner.
- Act as the primary point of contact and SME for assigned regions, providing guidance to stakeholders and operational teams.
- Engage with Operations, Compliance, Risk & Controls, and senior management to ensure effective communication and timely remediation of issues.
- Perform root cause analysis to identify recurring defects, trends, and process weaknesses, and recommend corrective actions.
- Lead and track continuous improvement, remediation, and departmental initiatives, measuring effectiveness and reporting outcomes.
- Produce quality, exception management, and MIS reporting, providing insights on quality performance and key risk indicators.
- Manage project-related activities, including planning, risk assessment, governance updates, and stakeholder communications.
- Exercise independent judgment and decision-making while promoting a strong risk and control culture, escalating issues transparently and safeguarding the firm's reputation, clients, and assets.
Qualifications:
- 5-8 years of experience
Education:
- Bachelor's degree/University degree or equivalent experience
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## Job Family Group:
Operations - Services
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## Job Family:
Business KYC
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## Time Type:
Full time
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## Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
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## Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
