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Humana is seeking an Associate Director, IT Portfolio Management to lead the new Quality Engineering Program Management team. In this role, you will provide operational enablement and strategic support for the Enterprise Software Quality Engineering Center of Excellence, helping connect technology priorities, portfolio demand, financial planning, and enterprise quality initiatives.

This position is ideal for a collaborative leader who enjoys bringing structure to complex work, partnering across teams, and helping an organization deliver high-value technology outcomes with greater transparency, focus, and efficiency.

As the Associate Director, IT Portfolio Management, you will help align the IT portfolio with business priorities, strategic roadmaps, available budgets, delivery timelines, and organizational capacity. You will work closely with business and technology partners to ensure the right resources, funding, and operational support are in place to advance key goals.

You will also support decision-making across complex technical and operational areas, lead high-visibility initiatives, and may manage managers or highly specialized professional associates.

Key responsibilities include:

• Lead the Quality Engineering Program Management function and help shape its operating model.

• Partner with business portfolio teams to align IT portfolio demand with enterprise priorities.

• Organize, prioritize, and monitor projects and programs based on IT strategy, roadmap priorities, budgets, and delivery schedules.

• Support financial planning, budgeting, vendor management, and resource planning activities.

• Coordinate Quality Engineering operational intake, demand planning, and capacity discussions.

• Develop operational reporting, dashboards, executive scorecards, and trend reports to support leadership visibility and decision-making.

• Provide organizational planning, communications, and executive operational support.

• Support enterprise quality transformation initiatives and strategic enablement efforts.

• Help drive associate engagement through all-hands meetings, engagement initiatives, learning programs, and culture-building activities.

• Support innovation and continuous improvement efforts, including the Quality Engineering Innovation Lab.

Operations

• Vendor management

• Financial management and budgeting

• Resource and capacity planning

• Organizational communications

• Operational reporting and dashboards

• Quality Engineering operational intake and demand coordination

• Organizational planning and support

Associate Engagement

• All-hands meeting planning and coordination

• Associate engagement initiatives

• Learning, culture, and team development programs

Transformation and Strategic Initiative Support

• Organizational goal tracking and support

• Executive operational support

• Enterprise quality transformation initiatives

• Transformation coordination

• Strategic operational enablement

• Executive scorecards and reporting

• Quality Engineering Innovation Lab support

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree

• 6 or more years of technical experience

• 2 or more years of management experience

• Demonstrated ability to manage multiple priorities, tasks, and deadlines with strong attention to detail

• Strong communication skills, including the ability to present information clearly to senior leaders

• Advanced experience leading special projects and developing metrics, measurements, dashboards, or trend reports

• Passion for contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• MBA or other advanced degree

• Strong understanding of operations, technology, communications, and business processes

• Six Sigma certification

• PMP certification

• Experience leading large-scale, highly visible programs with responsibility for multiple project teams

Work Location and Schedule

• Work type: Full-time employee

• Schedule: 40 hours per week

• Primary location: Remote New York with occasional presence in office.

• Additional remote locations: Massachusetts and New Jersey with occasional presence required in office.

Work-At-Home Requirements
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$142,300 - $195,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.