Director of Quality, Patient Safety and Interprofessional Practice - Full Time - Markham Stouffville Hospital

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Markham Stouffville Hospital Foundation exists to enable the growth of Oak Valley Health’s Markham Stouffville Hospital by raising sustainable funds and awareness for its priorities and ongoing needs.

The Foundation is a separate organization from Oak Valley Health and our vision is to inspire and earn the generous support of every member of the hospital community.

Land acknowledgement:

Oak Valley Health and Markham Stouffville Hospital Foundation is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

• You encompass Markham Stouffville Hospital Foundation’s core values:

- Caring passionately about our hospital

- Respecting and embracing our growing community

- Delivering excellence in everything we do

- Upholding the highest standards of accountability

• You are a natural relationship-builder who thrives on understanding what motivates a supporter to give and ensures that every interaction reinforces the impact of their generosity 
• You are a team player with excellent communication, critical thinking and prioritization skills

What We Need:

Oak Valley Health is seeking a visionary Director of Quality, Patient Safety and Interprofessional Practice to lead the strategic integration of clinical excellence, patient-centered care, and infection prevention. Reporting to the Vice President, Clinical Programs & Chief Nursing Executive, you will be instrumental in cultivating a high-reliability healthcare environment.

In this critical leadership role, you will champion a collaborative learning culture that advances evidence-based nursing and allied health practices while maximizing professional scopes. Operating in a dyad leadership model with the Physician Lead of IPAC, and with the Physician Lead for Quality and Patient Safety, you will direct infection control operations and execute the governance required to build a best-in-class quality and safety program. You will also oversee a dedicated team, with direct reports including Managers of Infection Prevention & Control, Quality & Patient Safety, High Reliability Organization, and Professional Practice.

Key Responsibilities:

Strategic Leadership & Professional Practice

• Provide strategic direction to cultivate a dynamic, patient-focused professional practice environment recognized for clinical excellence.

• Develop and implement a comprehensive nursing and interprofessional strategy ensuring staff operate to their full scope of practice in accordance with regulatory standards (e.g., CNO).

• Act as a core clinical practice resource, advising senior management, directors, and clinical staff on the operational implications of professional practice.

• Advance nursing and interdisciplinary practice through academic relations, community consultation, and professional publication.

Quality Improvement & Patient Safety

• Champion the organization’s transformation into a High Reliability Organization (HRO) by implementing robust frameworks for safety and quality improvement.

• Oversee regulatory readiness, Accreditation, Quality of Care reviews, and the organizational incident management system.

• Govern quality and safety initiatives by co-chairing the Corporate Quality Committee and providing strategic support to the Quality and Safety Committee of the Board.

• Monitor organizational scorecards and execute action plans to achieve targeted safety outcomes.

Infection Prevention & Control (IPAC)

• Direct the development of evidence-based interventions to reduce or eliminate Healthcare Associated Infections (HAIs) and disease transmission.

• Partner with the Physician Lead of IPAC to advise clinical leaders on infection prevention priorities and resource allocation.

• Ensure rigorous compliance with regulatory requirements by managing disease outbreak investigations, conducting surveillance, and reporting to Public Health.

People Leadership & Workplace Culture

• Foster a safe, equitable, and inclusive continuous-learning environment for clinical staff and advanced practice nurses.

• Recruit, evaluate, and integrate professional care providers, Practice Leaders, and Clinical Informatics staff.

• Embody and live Oak Valley Health’s core values, modeling behaviors aligned with our mission of Honoured to Care.

• Manage human resource planning, budgets, resource allocation, and program planning for your portfolio.

What you bring to the role:

• Deep Legislative Knowledge: Strong working knowledge of the Regulated Health Professions Act (RHPA), Regulatory College Standards, ECFAA, QCIPA, and other relevant healthcare legislation.

• Quality Improvement Expertise: Advanced practical experience utilizing QI methods, including Root Cause Analysis, PDSA, Lean, FMEA, IHI frameworks, and incident/risk tools.

• Strategic Change Management: Proven experience in strategic planning, capacity planning, financial management, and leading large-scale healthcare transformations or MOHLTC initiatives within aggressive timelines.

• Data-Driven Analytical Skills: Proven ability to leverage data to inform strategic decisions, critically appraise clinical practice, and implement innovative safety solutions.

• Accreditation Leadership: Demonstrated experience providing leadership and oversight for hospital accreditation in accordance with Accreditation Canada standards.

• Exceptional Communication: Outstanding written, verbal, facilitation, and presentation skills, with a proven team-based approach to negotiation, collaborative problem-solving, and conflict resolution.

• Patient-Centric Empathy: A client-service oriented mindset with a commitment to providing an exceptional experience, consistently utilizing empathy in all interpersonal interactions.

Qualifications:

• Master’s Degree required (Nursing, Health Administration, Business Administration, or a related health field).

• Current Registration with the College of Nurses of Ontario (CNO) or other healthcare discipline as appropriate is required.

• 5 to 7 years of experience in progressively responsible leadership positions required.

• 5 to 7 years of clinical role/practice experience required.

• 5 to 7 years of dedicated experience in quality and patient safety required.

• Formal training in Quality, Patient Safety, and Health Care Improvement is considered a strong asset.

• Additional training or certification in Project Management and Change Management is highly desirable.

Work Schedule:

Monday - Friday

Please note schedules may change due to operational needs.

Compensation: