House Attendant

226 rooms | 12,643 sq. ft. meeting/event space

Amenities: complimentary shuttle to and from SeaWorld, multiple on-site dining options, pet friendly rooms, fitness center, outdoor games and activities.

Our Hill Country hotel is just five minutes from SeaWorld San Antonio and under 20 minutes from the River Walk and Lackland Air Force Base. Featuring three heated outdoor pools, a whirlpool, cornhole, and giant table games, along with flexible on-site dining options, the property offers a resort-style experience. It provides an engaging environment for hospitality professionals focused on creating exceptional guest experiences and leisure operations.

The Houseman is an integral part of the operations team. Not only does the houseman offer essential support to room attendants, but the houseman also has an opportunity to directly interact with guests throughout each shift, providing exceptional guest service.

• Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Clean and maintain the appearance of the surrounding areas of the hotel, including removing debris or trash from the sidewalk and watering potted plants. 
• Warmly interact with all guests, including in public areas and while completing guest requests.  
• Report and log any lost and found items immediately when found according to hotel procedures.  
• Effectively work with team members to accomplish assigned tasks each day.
• Return all equipment and keys at the end of the shift. 
• Work in a safe manner to prevent injury to yourself, other staff members, or our valued guests.
• Maintain organization and cleanliness of housekeeping closets, guest areas, and hotel facilities. 
• Assist with laundry operations as needed, including loading, and unloading linen, folding, and storage. 
• Stock all housekeeping closets with linen and housekeeping supplies. 
• Watch for safety hazards and report them immediately to the manager.
• Maintain control of keys issued to perform assigned duties.
• Teamwork: must be able to effectively communicate and work with fellow associates to complete daily tasks.
• Perform other duties as directed, developed, or assigned. 

REQUIREMENTS

• Self-motivated, able to complete tasks and duties without constant supervision.  
• Possess a desire to provide service to others and offer an exceptional, personalized experience for our guests. 
• Able to give and receive information clearly and professionally. 
• Maintain a sharp eye for detail while still able to multi-task. 
• Enjoy working as part of a team while embracing personal responsibility.        
• Flexible schedule.  Houseman may be asked to work mornings, evenings, or a combination of both. 
• Lift up to 50 lbs., push or pull up to 100 lbs. 
• The houseman will spend 90% of the shift on his or her feet.  
• Must be able to communicate verbally in English in a professional, courteous manner.  

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.