Winter 2027 Host - Yellowstone National Park

Overview

 

 

 

Discover the magic of Yellowstone's winter season!

 

Love snow, magical scenery, and fewer crowds? Join us at Yellowstone National Park this winter! Live. Work. Explore. in the serene wonderland with a tight-knit employee community, enjoy unique activities like skiing and snowshoeing, and provide warm hospitality to our guests. We're hiring Hosts at Mammoth Hot Springs and Old Faithful Snow Lodge. Experience the "secret season" of Yellowstone – an unforgettable winter adventure awaits!

 

Job Summary:

• As a Host, you would be responsible for greeting guests, accepting reservations, organizing wait-lists and seating charts to maintain smooth dining room flow.

The Details:Position Type: SeasonalSeason Dates: Late October 2026 - Early March 2027Pay: $16.25/hrSchedule: Typical schedule is 40+ hours, 5 days/per week (may include weekends, evenings, and holidays)

 

Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

 

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone National Park pass
• Employee Recreation Program (photo contest, gear rentals, seminars, ski trips, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• 100+ miles of cross-country ski trails (both groomed and skier tracked)
• Outdoor ice skating rinks
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Provide excellent guest service in an efficient manner.
• Maintain a friendly, positive environment where all guests feel welcome.
• Accept reservations and implement the designated reservation system.
• Prepare and utilize seating charts.
• Direct the seating rotation within the Dining Room.
• Complete table checks as needed.
• Ensure the use of table tickets when needed and follow proper procedure.
• Establish and manage “Waiting Lists” as needed, ensuring maximum seating and positive communication with all guests required to wait for a table.  
• Be knowledgeable of all menus, special services procedures, and general guest information.
• Maintain cleanliness of Dining Room and service areas.
• Complete side duties within each shift.
• Maintain appearance and uniform standards.
• Handle all guest service issues in an immediate, friendly, and professional manner.
• Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.
• Follow Company and departmental environmental practices to minimize wasted energy and resources.
• Follow Company and departmental safety practices to minimize risk to self and others.
• Follow Company and departmental policies and procedures.

• While all essential functions and duties cannot possibly be listed on a job description, each employee is expected to be flexible and accept additional and/or different duties as assigned at any time as directed by management.  Duties listed above are not restricted to the only duties expected to be performed.

Qualifications

• Occasional lifting and balancing of Dining Room service trays.
• Ability to organize and prioritize under pressure.
• Ability to effectively communicate with guests, co-workers, and supervisors.
• Ability to absorb information quickly: Menus, reservation systems and Dining Room floor plan.

Physical Requirements include:

• Must be able to stand for long periods of time, approximately 8 hours.
• Must be able to walk for long periods of time.
• Must be able to lift and carry a minimum of 30 pounds.
• Must be able to bend, stretch, and reach for extended periods of time.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.