Team Lead, Project Delivery Office (PDO)

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

Team Lead, Project Delivery Office (PDO)

Job Type:

Permanent / Full time

Job Location:

Edmonton, Alberta

Team Lead, Project Delivery Office (PDO)

Business Technology Services – Edmonton, AB

Permanent, Full-Time Position

People are at the heart of everything we do

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference: 

Reporting to the Manager, Business System Delivery, the Team Lead, Project Delivery Office (PDO) provides strategic leadership and operational oversight of WCB's Project Delivery Office, enabling enterprise technology delivery through effective portfolio planning, governance and project execution. The role leads a multidisciplinary team of Delivery Managers (WCB's equivalent of Program Managers) and Project Managers.  responsible for delivering technology initiatives, managing technology programs, enabling Business Systems Planning (BSP), advancing organizational delivery capability, and providing governance across WCB's technology investment portfolio.

Working in partnership with business and technology leaders, the Team Lead is responsible for evolving WCB's project delivery practices, strengthening portfolio governance, informing technology investment decisions, and ensuring initiatives are delivered consistently, effectively and in alignment with organizational priorities. The position also provides leadership for delivery standards, portfolio financial oversight, vendor relationships, executive reporting and the continuous improvement of WCB's delivery capability.

Your responsibilities:

Business Systems Planning, Portfolio Governance & Investment Planning:

• Lead and continuously improve Business Systems Planning (BSP), portfolio governance and technology investment planning by partnering with business and technology leaders.
• Lead governance processes supporting the intake, evaluation, prioritization and execution of technology initiatives.
• Provide leadership and guidance in the development of business cases, ensuring proposed initiatives align with organizational strategy, business outcomes and technology direction.
• Provide portfolio-level insight into delivery capacity, priorities, dependencies, risks and resource constraints.
• Provide oversight of portfolio financials, forecasting and investment reporting to support informed executive decision making.
• Provide executive reporting and portfolio insights that support governance, investment decisions and organizational transparency.
• Build trusted partnerships with business and technology leaders to ensure technology investments align with strategic priorities and deliver measurable business value.
• Support realization of business value through effective governance, oversight and delivery practices.

Project Delivery Office Leadership:

• Lead, coach and develop a multidisciplinary team of Delivery Managers (WCB's equivalent of Program Managers) and Project Managers.
• Support teams in resolving complex delivery challenges and organizational barriers.
• Lead the continued evolution of WCB's project, program and change delivery capability.

Project & Portfolio Delivery:

• Monitor project health, delivery risks, financial performance, resource utilization and benefits realization.
• Balance competing priorities while supporting organizational capacity planning and investment decisions.
• Ensure projects are governed and delivered in accordance with WCB standards and best practices.

Vendor & Contract Management:

• Develop and maintain relationships with WCB's technology service providers, ensuring strong partnerships, contract performance and value realization.
• Lead or participate in procurement activities including RFP development, evaluations, negotiations and vendor selection.
• Monitor vendor performance against contractual obligations and service expectations.

Your experience and skills:

• Degree in Business, Information Technology or a related discipline. Professional certifications such as PMP, PgMP, PfMP, PMI-ACP, ITIL or equivalent are considered an asset.
• Significant leadership experience overseeing enterprise technology delivery, portfolio governance, PMO/PDO operations or comparable delivery organizations.
• Demonstrated success leading, mentoring and developing high-performing project delivery teams.
• Strong understanding of project governance, portfolio management, business case development, technology investment planning and financial oversight.
• Experience partnering with executive leadership, business sponsors and cross-functional stakeholders to influence strategic decision making.
• Experience managing technology vendors, procurement activities, RFP processes and strategic service provider relationships.
• Demonstrated ability to establish delivery standards, strengthen governance and continuously improve organizational delivery capability.
• Demonstrated ability to build high-performing teams while fostering a culture of collaboration, accountability, innovation and continuous improvement.
• Excellent leadership, communication, facilitation, negotiation and relationship management skills.
• Strong financial, analytical, organizational and strategic planning skills.
• Ability to balance strategic thinking with operational execution in a dynamic environment.
• Demonstrated ability to lead organizational change and continuously improve service delivery.

What we offer:

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and primary home residence) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook

Salary:  $113,705.00 to $142,093.00 per annum (Salary Grade 14)

Successful candidate must reside in Alberta and be able to work in person from our Edmonton downtown office as required. Final candidates are required to undergo a security clearance as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability.  Equal opportunity is provided in employment, promotions and wages.

Interested candidate please apply online by submitting a cover letter and resume quoting competition #JRxxxxxx to Careers - WCB Alberta.

Closing Date:  August 9, 2026

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.