PM Server – Limestone Rooftop

Location: Cambria Hotel Downtown Austin
Department: Food & Beverage
Outlet: Limestone Rooftop
Position: PM Server
Reports To: Food & Beverage Management

Position Summary

Limestone Rooftop at Cambria Hotel Downtown Austin is seeking an energetic and service-focused PM Server to join our Food & Beverage team. This position is responsible for providing exceptional dinner and evening dining service in a fast-paced, high-volume rooftop restaurant and bar environment.

The ideal candidate is friendly, attentive, dependable, and able to confidently manage multiple tables while maintaining a high level of hospitality and accuracy. The PM Server will create memorable guest experiences by anticipating guest needs, providing knowledgeable and timely service, and ensuring each guest leaves with a positive impression of Limestone Rooftop and Cambria Downtown Austin.

Essential Duties & Responsibilities

• Provide friendly, attentive, and professional service to guests throughout their dining experience.
• Greet guests promptly, present menus, and provide knowledgeable information about food, beverages, and daily specials.
• Accurately take food and beverage orders and enter orders into the point-of-sale (POS) system.
• Ensure orders are delivered accurately, efficiently, and according to established service standards.
• Monitor guest needs throughout the meal and provide timely refills, additional items, and other requested services.
• Maintain knowledge of menu items, ingredients, preparation methods, allergens, and beverage offerings.
• Make appropriate recommendations and promote food and beverage offerings when applicable.
• Check on guests regularly to ensure satisfaction and address concerns promptly and professionally.
• Process guest checks and payments accurately and efficiently.
• Maintain assigned tables and service areas in a clean, organized, and presentable condition.
• Assist with opening, closing, and side-work duties as assigned.
• Follow all food safety, sanitation, alcohol service, and hotel operating standards.
• Communicate effectively with kitchen, bar, host, and management teams to ensure smooth service.
• Assist fellow team members as needed and contribute to a positive, team-oriented work environment.
• Respond appropriately to guest concerns and notify management when additional assistance is needed.
• Maintain a professional appearance and follow established grooming and uniform standards.
• Perform other duties and responsibilities as assigned by management.

Qualifications

• Previous serving experience in a restaurant, hotel, bar, or high-volume hospitality environment preferred.
• Strong customer service and communication skills.
• Ability to work efficiently and remain calm in a fast-paced environment.
• Ability to multitask and manage multiple tables while maintaining attention to detail.
• Strong knowledge of food and beverage service practices.
• Ability to accurately handle cash, credit card transactions, and POS systems.
• Must be able to work evenings, weekends, holidays, and other high-volume business periods as required.
• Must be able to work effectively as part of a team.
• TABC certification and Food Handler certification, if required, or ability to obtain within the required timeframe.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to carry and safely transport food, beverages, trays, and other service items.
• Ability to bend, reach, lift, and carry items as needed to perform essential job duties.
• Ability to work in a busy, fast-paced restaurant and rooftop environment.

What We’re Looking For

We are looking for a team member who takes pride in hospitality, enjoys working with people, and thrives in a high-energy environment. The ideal PM Server is someone who can deliver polished, attentive service while keeping up with the pace of a busy rooftop restaurant and bar.

If you are passionate about creating memorable guest experiences and enjoy being part of a dynamic hospitality team, we would love to have you join Limestone Rooftop at Cambria Hotel Downtown Austin.