Business Process Analyst

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
 
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

The role

Our Global Business Services (GBS) is the union of innovation, operational excellence, and digital transformation. We strive to elevate user experiences through standardised, cutting-edge automated solutions that promote efficiency, agility, and informed decision-making across various functions and markets.

Business process excellence is vital for TMICC as it strives to remain competitive and agile in today’s evolving marketplace. This role focuses on capturing, modeling and maintaining business processes in SAP Signavio, ensuring compliance with BPMN 2.0 standards and global taxonomy. The BPE Analyst will assist in ERP migration activities, process documentation and continuous improvement initiatives. This is a hands-on role for a professional eager to further develop expertise in BPM, process analytics and operational excellence under the mentorship of the Lead.

What you'll be responsible for

• Capture, model and maintain business processes in SAP Signavio following BPMN 2.0 standards and company-wide taxonomy.
• Work under the guidance of the BPE Lead to ensure all process documentation reflects global standards and incorporates localisation requirements.
• Assist in building and updating the centralised process repository, ensuring accuracy and completeness of process models.
• Support ERP system migration activities by documenting SOPs and Work Instructions aligned with system design and business requirements.
• Collaborate with functional teams to gather process details and validate models for correctness and compliance.
• Participate in Fit-Gap analysis and Value Stream Mapping (VSM) exercises to identify process gaps and improvement opportunities.
• Contribute to process discovery initiatives by collecting data and preparing inputs for process mining and analytics.
• Ensure proper version control and governance of process documentation within SAP Signavio.
• Provide feedback and suggestions for process optimisation based on observations.
• Continuously develop skills in BPM, process analytics and continuous improvement methodologies under the mentorship of the Lead.
• Maintain strong communication with stakeholders to clarify requirements and ensure alignment with global standards.
• Support the creation of dashboards and reports for process performance monitoring.

We're looking for someone who

​​ Experiences & Qualifications

• University degree or equivalent experience, preferably in accounting or business administration
• Relevant platform (Signavio, Celonis, others) certification is a plus
• Six Sigma Black Belt as plus
• Comprehensive understanding of E2E processes in Global Business Services
• Having 7+ years of overall experience with a minimum of 3 years of relevant experience in the area of end-to-end process improvement and/or process standardization in Finance/HR/Procurement
• Ability to think strategically, synthesize complex situations of a dynamic work environment.
• Complete familiarity with Microsoft Office or equivalent tools
• Virtual team management skill
• Fluent in English (written and spoken)

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Specific benefits vary by location

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.