F&B Server/Barista- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a   career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!

What you will have an opportunity to do:

The Food & Beverage Server/Barista will be responsible for delivering warm, attentive, and professional service to guests at our Cayman Coffee Exchange outlet. This role involves taking accurate orders, serving food, coffee and other beverages with flair whilst utilizing suggestive selling techniques to enhance the guest experience and revenue. The Food & Beverage Server/Barista will also maintain impeccable cleanliness, organization, and ensuring compliance with all health, safety, and liquor regulations in a luxury hospitality environment.

Primary responsibilities for the Food & Beverage Server/Barista role include but not limited to the following:

• Take orders for and serve all food and beverage requests, using suggestive selling techniques.
• Comply with all food and beverage regulations.
• Assess guests’ preferences and make recommendations.
• Making sure the condiments are refilled, performing all other preparation tasks.
• Staying updated with current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items etc.
• Maintaining proper dining experience, delivering items, fulfilling guests’ needs.
• Perform general cleaning tasks utilizing cleaning products whilst adhering to health and safety standards.
• Maintains inventories by replenishing coffee bean supply, stocking coffee brewing equipment, pastries, and cookies for coffee bar.
• Prepare coffee beverages by following prescribed recipes and preparation techniques.
• Educates customers by presenting, explaining the coffee beverage menu and answering questions.
• Selling coffee, explaining differences in coffee preparation.
• Other duties may be assigned based on business needs.

What are we looking for?

• Minimum 3-4 years of experience as a Barista or Food & Beverage Server in a fine dining luxury outlet required.
• Hospitality Diploma, Certificate or formal training required.
• Previous Barista and Hospitality experience are essentially required.
• Strong Micros Point of Sale systems proficiency required.
• Excellent verbal and written English communication skills required.
• Regularly required to lift and/or move items up to 30 pounds.

Compensation:

CI$6.56

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CI$6.56

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.