Sales Development Representative (SDR)

Description

Intermax Networks is seeking a motivated, professional, and results-driven Sales Development Representative (SDR) to support our growing Commercial Sales team. This role is designed to generate qualified sales opportunities by engaging prospective customers who have already interacted with Intermax marketing campaigns.

Unlike traditional sales positions, this is a highly focused business development role. The SDR is responsible for converting marketing engagement into qualified appointments for our sales team—not closing deals.

This position is ideal for someone who enjoys conversation, prospecting, relationship-building, and creating opportunities while working in a structured, performance-based environment.

The Sales Development Representative is responsible for following up on marketing-generated leads and scheduling qualified appointments for Commercial Account Executives.

This role serves as the bridge between marketing and sales by ensuring interested prospects receive timely, professional outreach and are connected with the appropriate sales representative.

The SDR does not own accounts, conduct demonstrations, create proposals, negotiate pricing, or close business.

Success is measured by appointments scheduled, meeting attendance rates, revenue influence, and pipeline contribution.

About Intermax Networks

Intermax Networks is a locally owned technology solutions provider serving businesses throughout North Idaho, Eastern Washington, Montana, and Oregon. We help organizations connect, communicate, and secure their operations through:

• Managed IT Services
• Cybersecurity Solutions
• Hosted Voice (VoIP)
• Business Internet & Fiber Connectivity
• Cloud & Network Solutions

Our mission is simple: deliver exceptional technology and customer experiences while supporting the communities we serve.

Requirements

Lead Follow-Up & Outreach

• Conduct outbound phone outreach to prospects who have engaged with Intermax marketing campaigns.

• Reference relevant campaign messaging and business topics during conversations.

• Identify prospect interest and determine next steps.

• Engage decision-makers and business influencers professionally.

Qualification & Appointment Setting

• Perform light qualification of prospects.

• Confirm company fit, timing, business needs, and interest level.

• Schedule qualified appointments directly onto Commercial Sales Representatives' calendars.

• Ensure appointments meet agreed-upon qualification standards.

CRM Documentation

• Maintain accurate notes and activity records in CRM.

• Document conversations, objections, and next actions.

• Track appointments, outcomes, and follow-up needs.

• Assist in maintaining accurate prospect data.

Appointment Confirmation

• Confirm meetings with prospects prior to scheduled appointments.

• Help maximize appointment attendance and readiness.

• Provide sales representatives with relevant notes and context.

What We're Looking For

• Strong verbal communication and phone presence

• Excellent listening and questioning skills

• Professional and confident demeanor

• Organized and detail-oriented

• Comfortable using CRM systems

• Self-motivated and results-driven

• Ability to follow a structured process

Preferred Qualifications

• Previous experience in sales development, appointment setting, telemarketing, customer service, or inside sales

• Experience working with CRM platforms such as Salesforce

• Familiarity with B2B sales environments

• General understanding of business technology solutions is a plus

Compensation for scheduled working hours.

Appointment Commission

Earn a commission for each qualified appointment that occurs and meets predefined qualification standards.

Revenue Bonus

Earn additional compensation when a sales opportunity resulting from your scheduled appointment becomes a closed sale.

This compensation model aligns success between Marketing, the SDR, and the Sales team while creating meaningful earning potential tied directly to business results.

Success Measures

Performance will be evaluated using transparent metrics, including:

• Outbound calls completed

• Qualified appointments scheduled

• Appointment show rate

• Opportunities created

• Sales conversions from SDR-sourced meetings

• Revenue influenced by SDR activities

• Cost per opportunity generated