Analyst - Investor Operations and Reporting 1

Position Title:  Investor Operations & Reporting Analyst

Reporting Manger Title: Investor Relations Supervisor

Essential Duties and Responsibilities:

• Mortgage reporting includes: daily and monthly required balancing, mortgage payment processing, delinquent loan reporting, reviewing and balancing mortgage receivables, exception reports, system generated reports, and custom queries designed to eliminate past errors. 
• Review credit report discrepancies for all mortgage loans including processing and confirming changes. 
• Maintain existing relationships with all 3rd Party Investors. 
• Process all adjustments, re-codes, prepares and distributes required notifications. 
• Processes Non Sufficient Funds (NSF) returned items, rejects,
• postings, clearing unallocated funds, correcting posting errors, paying off loans, and refunding excess payoff funds. 
• Monitors loans sold in Secondary Markets and re-codes loans sold.  Processes purchase advices, remittances, and reconciliation of accounts. 
• Maintains the digital file interface between the loan processing system and the main core system. 
• Responsible for monitoring and reviewing system variables for core system upgrades, system patches, additional applications, new minors, new products, digital transformation, batch reporting variable creation which includes working directly with: vendors, other business units, IT, and project managers.  This will also require: testing, validating, running scenarios, and final signoff. 
• Actively participates in the streamline process for employees and various departments across TDECU which responsibilities include process: review, analysis, validation, implementing improvements, educating employees on the new process, and implementing process review controls. 
• Work across business units to improve monitoring, discovering issues, mitigating risk, and delivering exceptional service. 
• Completes special projects and maintains complex computer based analysis and reports along with providing regular reports to management. 
• Regularly works with external vendors to integrate, maintain, update, and correct data discrepancies to eliminate risks to TDECU vie errors and omissions.
• Adhere to internal and external controls and provide support for audit and regulatory reviews.

• Minimum Qualifications:

  (Education, Experience, Knowledge, Skills, and Abilities)

  Education

  A Bachelor’s degree in business related field is preferred or an equivalent mix of education and or work experience specifically meeting the minimum essential duties is required. 

  Experience

  Level 1: 1-2 years experience in data manipulation.  Must be proficient in Excel and Word.  Previous Database experience highly preferred.

  Level 2: 3-5 years of similar or closely related work experience. Advanced knowledge of internal controls and Investor Reporting is preferred.  Demonstrates success in training and mentoring team members.

  Knowledge, Skills, and Abilities

• Extensive knowledge of data manipulation and investor reporting with the ability to research, analyze, and review complex data.
• Working knowledge of relevant computer software including Microsoft Office and Outlook programs.
• Ability to communicate effectively prioritizes tasks, organize, negotiate, and make important decisions.  

  Physical Demands and Work Environment:

  (The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the duties of the job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, and talk or hear.
• Ability to move and/or lift 10 pounds
• The vision requirements include: close vision and ability to adjust focus.
• The mental demands include: detailed work, reasoning, math, language, written and verbal communications, multiple concurrent tasks.

•  Disclaimer

  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.