Assistant Pre-Legal and Debtors

 

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Position Description

Assistant Pre-Legal & Debtors

Position : Assistant Pre-Legal and Debtors

 

Company : Eris Property Group

 

Location : Sandton based

 

Reporting to : Legal Managers/National Head of Legal/Executive Head of Property

management

 

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Purpose of Job

The purpose of this job is:

To support the collections and legal process by managing arrears accounts prior to legal handover, ensuring proper

communication with tenants/owners/property managers/property administrators, maintaining accurate records, and

assisting with preparation of matters for legal escalation.

 

Primary Duties and Responsibilities

Job Requirements:

 

• Arrears Management

• Monitor non-legal arrears reports daily/weekly.

• Sending arrears reports to all relevant parties once a week.

• Identify accounts that meet pre-legal escalation criteria (arrears older than 60 days).

• Update all notes on relevant programs/Excel Sheets.

• Liaise with Property Managers/Administrators on which matters needs follow up with the tenants/homeowner’s

overdue rental/levy accounts via:

o Calls

o Emails

o SMS/WhatsApp (where applicable)

• Liaise with Legal Manager/Property Managers where a tenant/homeowner wants to negotiate a payment

arrangement.

• Assist with the drafting of the Acknowledgement of Debt.

• Track and monitor adherence to payment plans.

• Working through unallocated payments list from Finance and allocate payments if possible.

 

Pre-Legal Process Administration

• Assist Legal Manager in doing final emails to tenants/home owners who are in arrears before handovers to

attorneys are done.

• Attend legal meetings and make notes of matters that must be handed over and follow up on the hand over packs.

• Assist Legal Manager in checking handover packs for attorneys, including:

o Lease agreements

o Statements of account

o Correspondence history

o ID/company documents (where available)

 

 

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• Ensure files are complete and audit-ready Legal Manager attends to handover.

 

Assistance to Legal Manager

• Assist Legal Manager in uploading legal invoices for Legal Manager’s approval;

• Raising approved legal invoices on tenant’s accounts.

• Update legal reports comments on PIMS (if needed)

 

Important Characteristics

• Excellent communication and interpersonal skills.

• Strong negotiations skills

• Dynamic and enthusiastic

• The ability to interact professionally with all parties

• High standard of numeracy, accuracy with attention to detail

• Competent time management skills

• Professional attitude and capability and personal initiative

• Be deadline driven

 

 

Skills Essential to the Role – Technical

• Grade 12 (Matric),

• Relevant Diploma in Credit Management will be a benefit

• A minimum of 3 – 5 years’ property experience

• Strong Proficiency in relevant computer packages (MS Office) and software packages

• Excellent attention to detail and numerate accuracy