Museum Attendant - Texas Science & Natural History Museum

Purpose 

Provide a positive visitor experience while monitoring and assisting with security at Texas Science & Natural History Museum. Interact with visitors of all ages and conduct oversight of building facilities during museum operating hours and for special events.  

Responsibilities 

• Assist in the safety and security of Texas Science & Natural History Museum by monitoring and protecting visitors, exhibitions, building, and grounds. Provide clear guidance, direction, and information to ensure that all visitors have a positive and welcoming experience. Provide knowledge of museum amenities, exhibitions, and events to visitors. 

• Document and report observed physical interactions with exhibits and collections by visitors, and address any inappropriate behavior in a confident, calm, and friendly manner. Report any missing, damaged objects, or unusual conditions to supervisors. Report any irregularities pertaining to building operations, safety, or fire hazards. 

• Follow museum policies and security procedures to assist in the opening and closing of the museum, daily operations, and during special events.  Assist with set-up of furniture and other equipment as needed for events.  Actively participate in training programs to improve knowledge of the museum, security best practices, and customer service skills. 

• Operate freight elevator and manual warehouse equipment and work as a team member to set up furniture and equipment for events; complete other manual duties as assigned.

• Serve as initial responder in the event of an emergency, know evacuation procedures and routes, contacting a supervisor when appropriate. Act in a calm and decisive manner in assisting in the evacuation of the public and staff from the building during fire alarms or other emergencies. 

• Other duties as assigned  

Pay: $20 per hour 

Required Qualifications 

• High School diploma or GED 

• Must enjoy working with the public and have ability to deal with a wide variety of people in varying circumstances 

• Excellent verbal, written communication, and interpersonal skills 

• Promotes collaborative climate that welcomes all individuals to the museum 

• Ability to calmly organize and effectively direct in emergency situations 

• Ability to work effectively within a team and individually 

• Demonstrated professional demeanor and personal initiative 

• Availability to work weekends and evenings 

Relevant education and experience may be substituted as appropriate. 

Preferred Qualifications 

• At least one year of previous experience in a museum or other cultural organization 

• Educational background or interest in science and natural history 

• Familiarity with Texas Science & Natural History Museum (formerly known as Texas Memorial Museum) 

• Current certification in AED, CPR, and First Aid 

Working Conditions 

• Use of manual dexterity 

• Climbing of stairs and ladders 

• Must be able to stand and walk for several hours at a time 

• Must be able to lift 50 lbs and push 75 lbs. 

Work Shift 

• Approximately 15 hours per week.

• Shifts vary weekly Tuesday through Sunday; some evenings.  

• Must be able to work weekends and university holidays.   

• Availability Tuesdays and Thursdays from 10am-5pm. 

Required Materials 

• Resume/CV 

• 3 work references with their contact information including email addresses; at least one reference should be from a supervisor. 

• Fall course/availability schedule 

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.