Hiring.Camp

Customer Service Representative

Vets Pets

·

Today

Location
Wilmington, NC
Department
Customer Service
Source
Paylocity

Description

Description

Points East Veterinary Specialty Hospital of Wilmington, currently under construction in Wilmington, NC, will expand the Points East Veterinary Group’s commitment to delivering advanced emergency and specialty care across eastern North Carolina. Anticipated to open in fall 2026, this 17,000-square-foot facility is designed to support 24/7 emergency services, specialty surgery, and advanced diagnostic imaging for pets and referring veterinarians throughout the Cape Fear region. 


Thoughtfully planned with collaboration and future growth in mind, the Wilmington hospital will feature modern surgical and treatment spaces, advanced imaging capabilities, and room for expansion as services continue to develop. As with all Points East locations, Wilmington will operate under a shared standard of care, ensuring families and veterinary partners can expect a consistent, high-quality experience close to home. 


Boarded Specialty Surgery


Our board-certified veterinary surgeons offer advanced surgical care for pets who need specialized procedures. Whether a surgery is planned or required urgently, our highly trained surgeons and support team provide treatment options that are only available through a boarded surgeon. We partner closely with your primary veterinarian to ensure collaborative communication and a personalized plan for every patient. 


Emergency Services


Points East Veterinary Specialty Hospital of Wilmington provides around-the-clock emergency care for pets. Working alongside your primary care veterinarian, our team provides advanced medical support when urgent treatment is needed. Day or night, we are prepared to deliver the immediate care your pet needs when it matters most. 


Perks and benefits include:

  • Tuition assistance
  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, spouse and eligible dependents available
  • Paid time off / holidays
  • Health Savings Account available
  • Short term disability available
  • Supplemental critical illness and accident plans available
  • Uniform allowance
  • Continuing education allowance for credentialed technicians
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.   

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Customer Service Representative at Vets Pets | Hiring.Camp