- Location
- Bolivia · Costa Rica · Guatemala · Colombia · El Salvador · Mexico · Peru · Brazil · Chile · Argentina
- Workplace
- Remote
- Type
- Full-time
- Department
- Turfresh
- Source
- Lever
Description
About TurFresh
TurFresh is the original creator and market leader in artificial turf cleaning and maintenance services. We currently operate across multiple U.S. states and are expanding rapidly due to increasing demand and strong inbound lead volume.
Our Culture: A Delightful Customer Journey, Start to Finish
TurFresh was built on a simple belief: turf cleaning is a relationship, not a one-time transaction. From a homeowner's very first search or estimate request, through years of recurring maintenance visits, every interaction should feel effortless, honest, and genuinely cared for. We compete on trust and experience — not on being the cheapest option — and that promise has to hold up on every single call.
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Customer-first, every time: we'd rather earn a homeowner's confidence and keep them for years than rush a close that doesn't serve them well.
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Continuity by design: the rep who closes a customer's first job is often the same person who reconnects with them later for reactivation or a plan renewal — that continuity is intentional, not incidental.
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Small team, real impact: TurFresh is intentionally lean. Every rep is close enough to the customer experience to notice when something isn't right — and empowered to fix it, not escalate it into a black hole.
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Value over discounts: we sell reliability and quality, not markdowns. Reps represent a premium brand, which means holding the line on value while still making customers feel taken care of.
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Follow-through is the product: a sale isn't complete until dispatch confirms the appointment — a delightful experience means the promise made on the call actually shows up at the customer's door.
If you believe long-term trust beats short-term wins, you'll fit right in here.
