IT Engineer I

Description

Description

Job Title: IT Engineer I

Reports To: Sr. Director, IT Infrastructure & Security 

Salary: 

Values and Business Practices Non-negotiable

• Customer First
• We treat employees with respect and dignity
• We operate with high business ethics
• We don’t lie, steal or cheat to make a living
• We are a good corporate citizen
• We value our professional relationships
• We strive to have a “Continuous Improvement Culture” • Safety
• Attitude towards customers
• Continued under performance

Company Expectations

Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).

Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.

Attitude: Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.

Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.

Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings.

Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work.

Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.

Follows directions: Follows all written and verbal instructions provided by management, project leader, etc.…

Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.

Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.

Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.

Position Competency 

     Required

• 8+ years in enterprise infrastructure engineering, with 4+ years of hands-on Nutanix administration (AHV, Prism, AOS lifecycle) at production scale.

• Demonstrated   ability to work autonomously — setting technical direction, prioritizing initiatives, and guiding architecture decisions.

• Track record of leading disaster recovery programs, including designing test   strategy and owning results and remediation.

• Experience   in cloud infrastructure platforms (Azure, AWS, or similar); integration with and migration to platform-agnostic infrastructure preferred

• Strong   documentation discipline — able to convert tribal knowledge and undocumented systems into clear runbooks and standards.

• Strong   hands-on expertise with Windows Server, Linux, Active Directory, DNS/DHCP,   and enterprise networking (firewalls, VPN, VLANs).

• Proficiency   in SQL Server environments and Windows Failover Clustering support.

• Scripting   ability in PowerShell and/or Python for infrastructure automation and   reporting.

• Experience   mentoring engineers or informally leading technical initiatives without   formal management authority.

• Experience   administering Microsoft 365 (Exchange, SharePoint, Teams) and cloud identity   synchronization.

• Familiarity   with endpoint and security concepts and tools (such as XDR, SASE, DLP) and security   patch management.

Ability to participate in after-hours maintenance windows and incident response on a rotating basis. 

   Preferred

• Prior experience leading or contributing to an on-prem-to-cloud infrastructure   migration.

• Nutanix Certified Professional (NCP) or higher; cloud certifications (AZ-104/AZ-800,   AWS SysOps/Solutions Architect) a plus.

• Knowledge with Citrix Virtual Apps & Desktops and/or Parallels RAS, especially   platform migrations.

• Experience with NAS, Wasabi or other S3-compatible cloud storage, and ShareFile administration.

Exposure to warehouse automation, AWS, or WMS environments in a 3PL or logistics setting.

Position Expectations

Role   Evolution 

• Ramp-up   and assume ownership of the virtualization environment.

• Stabilize   and modernize cluster architecture, DR posture, and operational standards;   document runbooks, configurations, & design decisions.

• Build   familiarity with cloud platforms for future cloud adoption and   hybrid-integration

• Lead   technical planning and execution of the organization's hybrid infrastructure   platform.

Leadership   Expectations 

• Acts   as primary technical infrastructure architect, operating independently with   high-level direction.

• Serve   as escalation point for complex issues & major incidents; lead RCA &   remediation.

• Mentor   other engineers & represent infrastructure in vendor negotiations &   cross-functional planning. 

Key   Responsibilities 

Virtualization   Infrastructure

• Own  end-to-end architecture, administration, and roadmap for compute infrastructure.

• Set standards for cluster health, host/VM performance, storage utilization, and resource allocation; drive continuous optimization.

• Lead lifecycle management including firmware, AOS, and hypervisor upgrades; independently troubleshoot complex hardware and virtualization issues.

Documentation   & Operational Support

• Maintain infrastructure documentation, SOPs, and network/DR diagrams; participate in change management and capacity planning.

• Participate in after-hours maintenance and incident response as required.

Disaster   Recovery, Replication & Backup

• Own DR architecture, including Replication, Protection Policies, and Recovery Plans; define validation cadence and lead monthly Recovery Plan validation.

• Design   and lead quarterly disaster recovery testing; report results and risk posture   to leadership.

Author and maintain disaster recovery documentation, runbooks, and recovery procedures as the DR program owner. 

Server   Infrastructure

• Administer physical and virtual Windows/Linux servers; monitor health, performance, and capacity; troubleshoot OS, application, hardware, and storage issues.

• Manage provisioning, decommissioning, migrations, upgrades, and clustered/HA environments; maintain configuration standards.

Active   Directory, DNS & DHCP

• Administer Active Directory across four Domain Controllers, Group Policy, and account/OU administration; monitor AD replication.

• Administer   DNS/DHCP, Certificate Services, authentication troubleshooting, and identity   sync with cloud services.

Domain Registration & External DNS

• Administer domain registration and external DNS, including renewals, & SSL/DNS   verification.

Automation  & Infrastructure Development

• Develop PowerShell/Python solutions for infrastructure automation, API integrations,   monitoring, reporting, and asset inventory sync.

• Experience w/ Ansible and Terraform for automated deployments

SQL   Server & Data Systems

• Support SQL Server cluster health and performance; support Windows Failover   Clustering, backup validation, restore testing, and replication monitoring.

Productivity   Suites & Business Applications

• Administer Microsoft 365, Exchange Online, SharePoint, Teams, Power BI, and Power Automate; manage licensing and provisioning.

Identity   & Access Management

• Support the full identity lifecycle: provisioning/deprovisioning, AD/M365 administration, security groups, and periodic access reviews.

File   Services & Cloud Storage

• Administer three on-prem and cloud-based File Servers, cloud replication, secure file exchange with partners including permissions, security, and auditing.

Work   Environment

• On-site/hybrid role based in Carlisle, PA, with occasional travel to other facilities as   needed. 

Ability to support after-hours and weekend work required for maintenance windows, upgrades, and incident response