Senior Officer, Mortgage Specialist (Nationwide)

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary
The Mortgage Specialist at United Overseas Bank (Malaysia) Bhd is responsible for originating and processing mortgage loans, ensuring a seamless and efficient experience for clients across Malaysia. This role involves building strong client relationships, achieving sales targets, and adhering to all regulatory guidelines.

Job Responsibilities
* Proactively identify and cultivate new mortgage loan opportunities through various channels, including referrals, networking, and direct outreach.
* Conduct thorough financial needs assessments for prospective clients to recommend suitable mortgage products and solutions.
* Guide clients through the entire mortgage application process, from initial inquiry to loan disbursement, ensuring all required documentation is collected accurately and promptly.
* Prepare and present loan proposals, outlining terms, conditions, and repayment schedules to clients.
* Collaborate closely with internal departments, such as credit assessment, legal, and operations, to facilitate efficient loan processing and approvals.
* Maintain an up-to-date knowledge of UOB's mortgage products, services, policies, and relevant market trends and regulations.
* Provide exceptional customer service, addressing client inquiries and concerns in a professional and timely manner.
* Achieve individual and team sales targets for mortgage loan origination and related financial products.
* Ensure full compliance with all internal policies, banking regulations, and industry best practices.
* Participate in marketing and promotional activities to enhance UOB's presence in the mortgage market.

Job Qualifications
* Bachelor's degree in Business Administration, Finance, Economics, or a related field.
* Strong understanding of mortgage products, credit assessment principles, and the Malaysian property market.
* Excellent communication, interpersonal, and negotiation skills.
* Ability to build rapport and establish trust with clients from diverse backgrounds.
* Results-oriented with a strong sales drive and a proactive approach to business development.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Willingness to travel extensively nationwide to meet clients and support business development.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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