Find your calling at Mercy!

Join Mercy’s Legal Department in a role where organization, curiosity, technology, and problem-solving come together. As a Legal Operations Analyst, you’ll help manage claims and litigation matters, turn data into meaningful insights, and identify new ways to make legal operations more efficient and effective.

Position Details:

Responsibilities:

• Manage claims and litigation matters from opening through closure, ensuring information, documentation, deadlines, and financial activity remain accurate and current.
• Track active matters, follow up on outstanding items, and partner with attorneys and other stakeholders to keep work moving forward.
• Prepare reports, dashboards, presentations, and analyses that highlight trends, costs, outcomes, and other insights for leadership.
• Support insurance activities, including coverage verification, claim histories, carrier reporting, and audit preparation.
• Help improve processes through standardization, technology, automation, and approved AI tools.
• Develop practical templates, prompts, workflows, and guides that make work more efficient and consistent.

Qualifications:

• Bachelor’s degree in any field.
• Ability to analyze information, solve problems, and manage changing priorities.
• Strong communication and collaboration skills.
• Comfort with spreadsheets, data, reporting tools, and technology, with the ability to learn new systems quickly.

No Legal Experience Required

Previous experience in claims, litigation, a law firm, or paralegal work is not required. We are looking for someone with strong learning ability, initiative, technical aptitude, and curiosity who is excited to grow into the role.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.