Operations Research Analyst (Code Compliance - Civil Service)

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Job Summary

Provides analytical information to management regarding department procedures, processes, and structure to assistmanagement in organization improvement.

Job Description
 

Overview

The Operations Research Analyst provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

Essential Functions

1 Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

2 Evaluates, reviews, analyzes, and determines effectiveness of current practices, policies, and programs; identifies ways to improve the department through regular and ongoing review of processes, procedures, and structure.

3 Conducts and performs research and logical analysis of procedural, financial, and structural barriers to determine areas of needed improvement; recommends improvement strategies for restructuring or redesigning based on findings.

4 Appraises and evaluates the desirability and feasibility of fiscal and program restructuring; develops or directs the development of recommendations to senior management.

5 Analyzes procedural, financial and structural barriers to provide effective and efficient delivery to the department including an analysis of the flow of service delivery and the interrelationship or program components.

6 Analyzes client requests and provides guidance and technical assistance in obtaining accurate information from the City's core data source; counsels clients in interpreting and summarizing statistical results; performs statistical programming utilizing a variety of statistical software packages to summarize data and create reports and/or visual representations.

7 Serves as the expert for various special projects as assigned by management; provides analysis based on strong data and information.

8 Assist management with research, data analysis and drafting presentations; participates in professional development and educational conferences; learns new and updated software, programs, and tools.

9 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Knowledge and/or training in Data Analysis, Data Modeling, Dimensional Modeling and Data Warehouse concepts.

2 Through knowledge of project management principles.

3 Knowledge of research methodology.

4 Knowledge of statistical analysis.

5 Technical knowledge of the project’s subject matter sufficient to operationalize complex project activities.

6 Ability to manage unit/program activities.

7 Ability to disseminate information through the preparation of concise reports.

8 Communicating effectively verbally and in writing.

9 Establishing and maintaining strong working relationships.

MINIMUM QUALIFICATIONS:

EDUCATION:

• Bachelor's degree in an any field.

EXPERIENCE: 

• Three (3) years professional level experience in operational analysis which involved collection/analysis of data; evaluation of program/process effectiveness; and/or identifying areas for improvement and existing barriers to program/process.

EQUIVALENCY(IES): 

• High school diploma or GED plus seven (7) years of required experience will meet the education and experience requirements.
• Associate's degree in any field plus five (5) years of required experience will meet the education and experience requirements.
• Master's degree (or higher) in any field plus two (2) year of required experience will meet the education and experience requirements.

LICENSE(S) and/or CERTIFICATION(S):

• Some positions may require valid driver's license and good driving record. 

OTHER REQUIREMENT(S):   

• No FELONY or Class A misdemeanor convictions.
• No Class B misdemeanor conviction within the last ten (10) years.
• No family violence convictions
• Cannot currently be on deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge
• Must pass an intensive background investigation and drug test.

Salary Range

 

$62,379.20 - $76,585.60

 

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.