Inbound Sales Specialist (Fixed-Term)

College Level At least 2-4 years of experience in inbound sales, customer service, business development, telesales, or account management. Proven track record of achieving or exceeding sales targets and KPIs. Experience handling inbound inquiries through phone, email, chat, and digital channels. Proficiency in CRM platforms such as Salesforce, HubSpot, SAP CRM, or similar systems. Strong understanding of sales processes and customer relationship management. Experience working in a fast-paced, customer-focused environment. Familiarity with FMCG, beverage, retail, or consumer goods industries is an advantage. Sales & Customer Engagement - Advanced Relationship Management - Advanced Communication Skills - Advanced CRM & Sales Systems - Intermediate Data Analysis & Reporting - Intermediate Negotiation & Closing Techniques - Advanced Microsoft Office (Excel, Word, PowerPoint) - Advanced Fluent verbal and written communication skills in English Strong customer-focused mindset. Excellent interpersonal and relationship-building skills. Goal-oriented with a passion for achieving results. Strong influencing and negotiation capabilities. Exceptional communication and listening skills. Ability to work collaboratively with cross-functional teams. Proactive and self-motivated approach to work. Adaptability in a fast-changing business environment. Strong problem-solving and decision-making skills. High attention to detail and organizational abilities. Positive attitude and eagerness to learn. As an Inbound Sales Specialist, you will be responsible for managing incoming customer inquiries, identifying customer needs, and converting opportunities into sales. You will serve as the first point of contact for prospective customers, providing exceptional customer experiences while contributing to commercial growth and customer retention objectives. You will partner closely with Sales, Marketing, Customer Service, and other business functions to ensure customers receive timely and effective support throughout the buying journey. This role requires excellent communication skills, a consultative sales approach, and the ability to build lasting customer relationships while meeting sales performance targets.