Facilities Manager

Department: Charlotte Water Department

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

As part of the Maintenance Division in Charlotte Water, the Utility Services Manager will manage, direct and coordinate staff and activities related to the operation and maintenance of facilities. This includes responsibility for the day-to-day operation, maintenance, repair, and improvement of buildings, grounds, and associated assets for multiple non-plant locations across Mecklenburg County, including developing and adhering to preventive maintenance practices and schedules. Auxiliary facilities support may be provided to treatment plants, booster sites, and lift stations.

Salary:

The salary for this position is: $91,379.70-$101,532.99

Major Duties and Responsibilities:

• Serves as a member of the executive management team for the assigned division.

• Leads development of strategic plans, goals, and objectives; develops benchmarks and performance measures for assigned operations and capital improvement programs; monitors and evaluates programs, projects, and services; identifies and initiates corrective action.

• Supports development of a list of continuous improvement projects; analyzes and prioritizes programs and projects to maximize impact and return on investments.

• Develops project designs; reviews drawings and specifications; meets with consultants and vendors; manages projects; procures equipment; and coordinates resources.

• Develops contracts and provides administration for contract services and commodities.

• Develops facilities standards and processes.

• Supervises and coordinates work activities of assigned staff; assigns work, monitors status of work, and inspects completed work; participates and provides input in staffing decisions relative to hiring, firing, discipline, and promotional opportunities; evaluates performance; mentors staff; and aids with career development.

• Directs the preparation and/or allocation of financial resources across assigned programs; develops annual operating and/or capital expenditure budgets.

• Coordinates division/program activities with other divisions, agencies, consultants, contractors, and the public.

• Consults with others; reviews problems; receives advice; and provides recommendations.

• Evaluates work processes, procedures, organizational structures, resource needs, and overall division productivity.

• Resolves issues that arise between operations and support staff.

• Performs other related job duties as assigned.

Minimum Requirements:

• Bachelor’s degree from an accredited school.

• Five (5) years of related office and business management experience.

Licenses, Certifications or Registrations:

FMP, CFM, FMA designation (or ability to attain within 6 months of hire)

 

Knowledge, Skills and Abilities:

• Thorough understanding of methods and practices used in the maintenance, repair and operations of buildings including: HVAC, electrical, plumbing, janitorial, landscaping, safety, security, accessibility, and general standards.

• Demonstrated leadership and supervisory experience.

• Strong computer skills using spreadsheets, databases, word processing and flow charting.

• Familiarity with IWMS or CMMS platforms, space management, physical key systems, commercial furniture, and wayfinding signage systems.

• Working knowledge of principles and practices related to project management, business administration and financial management.

• Ability to work independently, analyze and solve problems, and establish relationships with other employees.

• Ability to communicate effectively, orally and in writing, and make presentations.

• Strong organizational skills.

• Ability to facilitate change

 

Physical Demands:

The work is sedentary work and requires exerting up to 10 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: manual dexterity, grasping, handling, perceiving sounds at normal speaking levels, distinguishing among sounds, mental acuity, reaching, repetitive motion, speaking, talking, visual acuity in data/observations, and walking.

 

Work Environment:

Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

Additional Information:

This job description is not intended to be and should not be construed as an inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties at any time. This job description does not constitute a written or implied contract of employment.

 

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected]

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.