Executive Assistant

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

The Executive Administrative Assistant will provide confidential, strategic and proactive partnership to the President, HomeGoods/Homesense at the TJX Companies’ Framingham Home Office, enhancing the President’s effectiveness and supporting the needs and priorities of the HomeGoods/Homesense business.  

The ideal candidate will provide advanced support and operate independently ensuring effective administration of HomeGoods/Homesense systems, practices and procedures in keeping with TJX Companies’ global policies.  They will consistently demonstrate presence, tact, diplomacy, positive energy, proactivity and critical thinking as they engage with a variety of Associates and customers at varying levels internally and externally.

This position is part of a hybrid work environment and requires days in the office that align with the Executive.  

KEY RESPONSIBILITIES:

• Build an effective working relationship with the President through open communication, anticipation of needs and understanding of working preferences; develop knowledge of HomeGoods and Homesense business priorities, the priorities of the fiscal calendar and key partners to provide informed, proactive executive support
• Build effective working relationships throughout the organization with senior management, key business partners (both internally and externally) and peer executive and administrative professionals 
• Represent the President consistently and professionally in interactions with internal and external partners
• Serve as an ambassador for the HomeGoods/Homesense business

• Serve as a lead point of coordination for the HomeGoods/Homesense administrative community, providing functional guidance and sharing best practices without formal supervisory responsibility. 
• Manage the President’s calendar strategically across geographies as needed, aligning time with business priorities, protecting preparation and thinking time, and proactively flagging competing commitments, capacity constraints and scheduling trade-offs
• Provide full calendar support, coordinating meetings with internal and external global contacts and ensuring the President stays informed of all appointments
  • Arrange ad hoc off-site meetings and make all necessary arrangements including venue/room booking, catering, technology and hospitality as needed.
  • Plan and manage all end-to-end requirements and itineraries for all business related  travel
• Operate independently to provide information management and administrative support aligned with the President’s priorities and the needs of HomeGoods/Homesense within the broader TJX business
• Monitor the President’s email traffic, identifying and flagging business-critical items for timely attention
• Track the President’s deliverables and agreed meeting actions, including owners and deadlines; coordinate follow-through with business partners and proactively flag upcoming deadlines and unresolved commitments

• Exercise sound judgment in triaging queries, information requests and access to the President; determine what to handle independently, redirect or escalate immediately within agreed authority, remaining approachable and enabling timely communication with internal and external partners

• In the President’s absence, coordinate timely responses and route urgent matters to the appropriate HomeGoods/Homesense leadership team members within agreed authority; business decisions remain with the President or designated leaders
• Provide general administrative support and manage the day-to-day operations of the President’s office
  • Filter and respond to incoming queries
  • Manage filing, documentation creation and correspondence to ensure efficiency and confidentiality at all times 

• Manage travel and expenses on behalf of the President

• Ensure the President is prepared for key meetings by coordinating the purpose, agenda, relevant background, materials and decisions needed in advance
• Partner with the HomeGoods/Homesense administrative support team to coordinate Executive leadership team access to the President, balancing business priorities, workload requirements and deadlines
• Collaborate with the HomeGoods/Homesense administrative team to build community and strengthen administrative operations, providing back-up support, functional guidance and training as needed

• Collaborate effectively and build solid working relationships with TJX C-suite administrative community

• Support preparation of HomeGoods/Homesense business materials  as needed for CEO Business Update meetings, Annual Investor meetings and TJX Board meetings 

• Oversee and monitor administrative projects, completing special assignments as needed

Requirements: 

• Ability to provide advanced executive level administrative support, utilizing a broad and comprehensive knowledge of company policies, procedures and practices

• Business acumen and the ability to quickly learn HomeGoods and Homesense priorities, the fiscal calendar and key relationships, translating that understanding into effective prioritization and executive preparation

• Large corporate environment work experience with C-suite and global exposure highly preferred 
• Strong Microsoft Office experience required, specifically Outlook, Teams, Word, PowerPoint, Excel, Sharepoint, Copilot. Experience working with Workday a plus. 
• Ability to operate independently, think critically, problem-solve and manage projects effectively from start to finish
• Ability to thrive/focus in a very busy and changeable atmosphere while avoiding distractions
• Proven success balancing many things at one time, ability to shift gears and prioritize effectively
• Outstanding communication and interpersonal skills with proven organizational and administrative proficiency

• Sound judgment, discretion and confidence to respectfully flag competing priorities, preparation gaps and urgent concerns; recognize the limits of delegated authority and support executive effectiveness without assuming ownership

• Extensive experience scheduling complex meetings, managing multiple calendars, arranging international travel and processing expenses
• Ability to effectively manage confidential and sensitive information 
• Comfortable being resourceful and leveraging relationships to problem-solve
• Proactive, energetic, can-do attitude; calm and steady; comfortable working in the gray
• Ability to collaborate with a large and diverse team of professionals 

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