Medical Records Specialist

Join our team at Wyandot Memorial Hospital, where you’ll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. Be part of a dedicated team that values teamwork, professional growth, and a strong commitment to compassionate, high-quality care.

The Medical Records Specialist position is part of the Medical Records department and is a full-time role working approximately 80 hours per two-week pay period. This position is responsible for maintaining accurate and complete patient records, processing medical record requests, and ensuring the appropriate release of protected health information in accordance with hospital policies. Responsibilities include assembling and scanning medical records, identifying documentation deficiencies, maintaining the master patient index, and resolving patient identity issues. Standard working hours are primarily Monday through Friday, 8:30 AM–5:00 PM, with flexibility to adjust hours based on departmental needs.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Epic experience or training preferred.
• Strong computer skills and the ability to learn new systems.
• Excellent organizational skills and the ability to multitask.
• Strong attention to detail and accuracy.
• Ability to work independently and exercise sound judgment.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle protected health information appropriately.
• Strong critical thinking and problem-solving skills.
• Demonstrated initiative, professionalism, customer service, and teamwork.

Key Responsibilities

• Assemble, review, and scan patient medical records to ensure completeness and accuracy.
• Identify and follow up on deficiencies in medical records.
• Process requests for medical records from patients, hospital departments, insurance companies, and other healthcare providers in accordance with hospital policies.
• Ensure the appropriate release of protected health information in compliance with privacy requirements.
• Maintain the master patient index and identify and resolve patient identity issues.
• Perform chart corrections related to patient identity and medical record accuracy.
• Answer telephone calls and manage messages and record requests.
• Assist with scanning and other departmental duties as needed.
• Maintain confidentiality and comply with hospital policies and applicable regulations.
• Perform other duties as assigned.