Team Lead – Quality / Inspection

Job Details

Pay: $17.00/hour
Shift: 3:00 PM – 11:30 PM
Schedule: Monday–Friday
Weekends: Some weekends may be required

Job Summary

We are seeking a Team Lead to support daily operations, customer satisfaction, and quality assurance activities at a customer site in Findlay, Ohio. This position provides leadership and guidance to inspectors and site personnel, ensures compliance with company and customer requirements, and helps maintain a safe, productive, and positive work environment.

The ideal candidate is a hands-on leader who is quality-focused, dependable, flexible, and comfortable working in a fast-paced environment. This role requires strong communication skills, attention to detail, problem-solving ability, and the ability to coach and motivate team members.

Key Responsibilities

Customer Service & Business Development

• Build and maintain positive relationships with customers, inspectors, and site personnel.
• Communicate regularly with customers and other site-level stakeholders.
• Promote a customer-focused approach while ensuring quality and service expectations are met.
• Address customer and operational concerns professionally and promptly.

Quality & Operations

• Support site leadership with daily site operations.
• Train, coach, and support quality inspectors to ensure procedures and work instructions are followed.
• Conduct audits and validate compliance with established quality processes.
• Communicate project updates, process changes, and revised work instructions to inspection teams.
• Identify, document, and report non-conformances to site leadership.
• Make sound independent decisions when evaluating subjective quality scenarios based on project requirements.
• Troubleshoot and resolve issues related to process flow, new inspection criteria, production spikes, spills, and other operational challenges.
• Assist with inventory and material movement using scanners and other inventory management tools.
• Perform inspection duties when needed to support site operations.
• Ensure compliance with company, customer, and applicable health and safety requirements.
• Follow all company and customer-specific policies, procedures, and work instructions.

Reporting & Documentation

• Collect, maintain, and review operational reports and quality data.
• Accurately document audits, inspections, non-conformances, and other required activities.
• Use company web portals and computer systems to enter and maintain required documentation.
• Maintain accurate records while protecting sensitive and confidential information.

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience in quality, inspection, manufacturing, production, or a related field preferred.
• Previous leadership or team lead experience preferred.
• Strong verbal and written communication skills.
• Basic computer skills, including Microsoft Office and Microsoft Excel.
• Ability to use gauges, measuring devices, and other quality inspection equipment.
• Strong attention to detail and ability to follow standardized processes.
• Ability to work independently, take initiative, and make decisions within established guidelines.
• Ability to work effectively in a fast-paced and changing environment.
• Ability to handle sensitive and confidential information professionally.
• Ability to communicate effectively with customers, employees, supervisors, and other stakeholders.

Physical & Work Environment Requirements

This position may require:

• Standing and/or walking for extended periods.
• Lifting and moving materials weighing approximately 30–50 pounds.
• Repetitive physical activities, including lifting, twisting, grasping, gripping, reaching, pulling, pushing, bending, squatting, and kneeling.
• Working around moving mechanical parts or machinery.
• Exposure to loud noises, fumes, odors, and varying temperatures, including extreme heat or cold.
• Working in a repetitive inspection or production environment.
• Working occasional weekends based on business and customer requirements.

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