- Location
- Biltmore, United States of America
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Education
- High School
- Source
- Workday
Description
Position Summary
The LifeCafe Leader is responsible for the overall performance and growth of a LifeCafe location. This hands-on role leads daily operations, develops team members, ensures high-quality food and service execution, and drives financial results. Working side-by-side with the team, the LifeCafe Leader creates a fun, fast-paced, and high-touch environment that reflects Life Time’s standards and values.
Job Duties and Responsibilities
- Oversees front-of-house and back-of-house operations, including inventory, scheduling, payroll, and adherence to operational policies
- Works in "The Zone" alongside the team, ensuring quality execution of menu items, accurate ticket times, and exceptional service
- Manages business financials, including P&L, budgeting, and cost controls for food, beverage, and labor
- Hires, trains, develops, and motivates team members to build a high-performing, growth-minded team culture
- Ensures compliance with all safety, cleanliness, and security protocols through regular inspection and coaching
Position Requirements
- Ability to work a flexible schedule including days, nights, weekends and holidays
- Excellent knowledge of cost control, Labor, reporting KPI’s
- Systems oriented and process minded with a strong ability to develop and implement new systems for continuous improvement
- Ability to handle pressure well and maintain composure in any situation
Education:
- High School Graduate or equivalent
Years of Experience:
- 3+ years of leadership experience in a fast-paced food or hospitality setting
Licenses / Certifications / Registrations:
- ServSafe Certification or equivalent
- Alcohol Safety Certification (if applicable)
- CPR/AED certification required within the first 30 days of hire
Preferred Qualifications:
- College degree in culinary, business, or related field
- Preferred Chef/Culinary experience
- Prior or current business owner experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.