Location

SAINT LOUIS, MO 63141

Scheduled Hours

40

Position Summary

As a part of a multidisciplinary team, this clinical audiology coordinator position will provide high-quality service and coordination throughout the continuum of care to both adult and pediatric patients within the Cochlear Implant and Osseointegrated Program; serves as a clinical resource in these areas of expertise.

Job Description

• Provides direct patient care at various Otolaryngology clinics that includes assessment of needs and abilities, planning, implementation and evaluation, observations and recommendations, both during office visits and over the phone. Provides patient education; explains procedure process and procedures to patients. Disseminates patient care information to appropriate sources.
• Provides collaboration with WU neurotology, pediatric otology, audiology (WU and SLCH), surgery schedulers, medical assistants and nurses, and other providers and care team members in the navigation of patient care for CI and osseointegrated pathway.  This includes triaging all CI referrals, supporting the scheduling process starting implant pathways on new patients, identifying insurance and audiometric based criteria needs, navigating the patient through the testing process, coordinating imaging needs, sending order forms to the operating rooms.
• Coordinates and oversees device ordering with audiology and operating room procurement teams at all sites; coordinating delivery of cochlear implant externals from hospital to appropriate audiology site; serves as key contact with device company representatives.
• Assists the insurance appeal and peer to peer process.
• Provides insight and attends meetings with physicians, audiologists, and the surgery scheduler group
• Serves as resource navigator for adult and pediatric provider practice coordinators, nurses, surgery schedulers, audiology techs, audiologists and physicians regarding the all steps through the cochlear/ osseo implant process.
• Build and support the implantable devices equipment process, including new orders and upgrades.
• Serves as a PRN Audiologist when coverage is needed.
• Oversees the data management for the implantable devices program and identifies areas of growth.
• Other duties as assigned.
  

Working Conditions:
Job Location/Working Conditions

• Normal office environment.
• Exposure to blood-borne pathogens.
• Alternative work schedules.
• Patient care setting.
• Direct patient care setting

Physical Effort

• Typically sitting at desk or table.
• Typically bending, crouching, stooping.
• Repetitive wrist, hand or finger movement (PC Typing).
• Occasional lifting (25 lbs. or less).
• Occasional lifting (25 – 50 lbs).

Equipment

• Office equipment.
• Clinical/diagnostic equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Master's degree - Audiology

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

ABA Certified Audiologist - American Board of Audiology, Audiologist - Missouri Division of Professional Registration, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certificate of Clinical Competence in Audiology (CCC-A) - American Speech-Language-Hearing Association (ASHA), Licensed Audiologist - Illinois Department of Financial and Professional Regulation

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Basic Life Support certification must be obtained within one month of hire date
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). 
• AuD degree, BLS certification, Certified Audiologist, MO and IL audiologist license.

Preferred Qualifications:

• Three years of Cochlear Implant experience and knowledge of the navigation/insurance process.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Audiometry, Critical Thinking, Detail-Oriented, Family Support, Fast-Paced Environments, Hearing Aid Devices, Hearing Aid Fittings, HIPAA Compliance, Interpersonal Communication, Oral Communications, Patient Education, Patient Management, Rehabilitation, Time Management, Written Communication

Grade

C14

Salary Range

$77,700.00 - $120,400.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.